Deanna Mallett

Office Manager

Caliber Collision

06.2021 - Current

Managed daily office operations, ensuring efficiency and compliance with company policies.
Coordinated scheduling and appointments for management and staff, optimizing resource allocation.
Oversaw inventory management, maintaining accurate records of supplies and equipment.
Implemented process improvements to enhance workflow efficiency across administrative tasks.
Trained new employees on office procedures and best practices, fostering team cohesion.
Maintained communication with vendors and service providers, negotiating contracts for services.
Developed filing systems to streamline document retrieval and improve data management accuracy.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.