Deanna Mancillaz
Ankeny
Summary
Experienced professional with a background at Wasabi, helping with customer service and teamwork. Supported guest satisfaction by assisting with seating and reducing wait times. Able to multitask and manage time well. Known for supporting residents’ independence, comfort, and safety in a caring way.
Overview
3
3
years of professional experience
Work History
Host
Wasabi
07.2024 - Current
- Greeted and seated guests efficiently to ensure a great dining experience.
- Managed the reservation system to optimize seating capacity and reduce wait times.
- Coordinated with servers and kitchen staff to improve service flow during busy hours.
- Addressed guest inquiries and complaints quickly to boost customer satisfaction.
Residential Aide
Veterans Home
02.2023 - 05.2024
- Assisted residents with daily living activities, encouraging independence and comfort.
- Maintained the cleanliness and organization of shared living spaces to ensure safety.
- Monitored resident behavior and communicated any changes to nursing staff for prompt action.
- Supported recreational activities that fostered social engagement among residents.
Education
Associate of Science - Kinesiology
DMACC
Ankeny, IALicense - Massage Therapy
Body Wisdom Massage Therapy School
Urbandale, IA01-2026
Skills
- Effective time management
- Customer service
- Team collaboration
- Professional appearance
- Telephone reception
Timeline
Host
Wasabi
07.2024 - Current
Residential Aide
Veterans Home
02.2023 - 05.2024
Associate of Science - Kinesiology
DMACC
License - Massage Therapy
Body Wisdom Massage Therapy School