Summary
Overview
Work History
Education
Skills
Timeline
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DEANNA MANEZ

Usk,WA

Summary

Determined and dependable worker. Known for exemplary team-building skills. Friendly and gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

6
6
years of professional experience

Work History

Office Assistant

White Horse Media
10.2020 - 08.2021
  • Completed clerical tasks such as filing, copying and distributing mail
  • Interacted with customers by phone, email or in-person to provide information
  • Welcomed office visitors
  • Executed record filing system to improve document organization and management
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Transferred and directed phone calls, guests and mail to correct staff members
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Cashier

Super 1 Foods
04.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Nanny

Galvez Family
05.2018 - 10.2021
  • Supported children in play activities, meals and snacks, hygiene and socialization
  • Assisted with light housekeeping duties as well as running errands
  • Organized and cleaned home after activities by picking up toys and straightening up play room
  • Built positive and nurturing environments to support child social and emotional growth
  • Played games, worked on puzzles and read books to young children
  • Engaged with children on age-appropriate level
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills
  • Taught children everyday skills and language
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation
  • Assisted children in dressing appropriately for day's activities
  • Worked with parents to develop and implement discipline programs to promote positive behavior
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Education

High School Diploma -

Blessed Hope Academy
Online
05.2022

Skills

  • Organizing and Categorizing
  • Customer Service
  • Quick Learner
  • Patience and Empathy
  • Verbal and Written Communication
  • Time Management

Timeline

Cashier

Super 1 Foods
04.2024 - Current

Office Assistant

White Horse Media
10.2020 - 08.2021

Nanny

Galvez Family
05.2018 - 10.2021

High School Diploma -

Blessed Hope Academy

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DEANNA MANEZ