- Gardening
- I enjoy helping others and giving back to the community
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Stand-up Paddleboarding (SUP)
- Camping
- Wine Tasting
- Enjoy hobbies that combine physical activity with outdoor exploration
- Mindfulness Practices
- Road Trips-with no planned destinations!
- Personal Development and Self-Improvement
- Family time creating life memories
Deanna Marple
Oregon City,OR
Summary
Dynamic and dedicated professional with over 20 years of diverse experience in the dental field, adept at multitasking and excelling in various roles. Seeking a long-term leadership position as an Office Manager or Practice Administrator within a collaborative, high-performing team. Passionate about fostering strong relationships and cultivating a positive, productive work environment that benefits both patients and staff. Committed to enhancing operational efficiency and delivering exceptional service in all aspects of practice management.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Regional Manager
Multiple Location Private Practice
Portland, OR
2018 - Current
- Responsible for overseeing all employees and Associates for 4 individual locations.
- Manage daily operations and reporting; analyze information to troubleshoot operational efficiencies and implemented solutions
- Thrived at building start ups to SUCCEED
- On and Off boarding for each location
- Created and implemented successful processes for each of our teams and followed up with additional trainings when needed.
- Lead trainings/coaching for each team with positive guidance and feedback
- Created an associate payroll Excel sheet to calculate monthly pay
- Balanced each locations adjustments, write offs, payments and daily transactions
- Managed KPI reports
- Payroll for all locations
- Managed sensitive and confidential employee /associate matters
- Lead monthly team meetings in each location
- Managed all of our New Patient leads from our Website and Facebook
- Employee performance evaluations
- Developed monthly/yearly marketing campaigns (had a blast with these projects)
- Negotiated Insurance PPO fees
- Coordinated all employee/ associates time off- vacations- last minute sick leave
- Case presentations
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Responsible for each locations accounts receivable monthly reporting of operational results.
- Insurance credentialing.
- Negotiate all PPO fee schedules with insurance companies
- Implemented staff training programs to improve service delivery and operational efficiency.
Practice Administrator
Dr. Hamid Zehtab
Lake Oswego, OR
2010 - 2017
- Developed and implemented new processes to maintain and exceed production goals for Doctor / Hygiene schedules, treatment case presentations, Invisalign planning and consults, structured a successful recall system, assisted with all marketing and advertising layouts, managed employees and office flow, headed all monthly staff meetings towards practice growth and patient care, Reconciled all end of day and deposits, conducted staff reviews, and tracked insurance claims..
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Streamlined insurance billing processes, enhancing accuracy and reducing claim denials.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
- Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
- Boosted practice growth through the development of marketing initiatives and community outreach efforts.
- Supervised team of 6 office personnel.
Office Manager
Dr. Peter Garcia
Milwaukie, OR
- Managed and supported front office team members with processes, patient communication, treatment planning and managing a full schedule. Structured and implemented a successful recall system, managed A/R and A/P, reconciled all end of day and deposits, organized and accomplished all front office duties
Education
Associates degree - RDA and Office Management 2yr study
San Jose City College
San Jose, CASkills
- Leadership in team building
- Hiring process coordination
- Optimized scheduling for increased productivity
- Meticulous attention to detail
- Calendar management for personal and professional appointments
- Management of accounts payable
- Microsoft Excel
- Create processes and trainings for Doctors and team members
- Insurance Verification-Tracking
- Practice policy development
- Payroll administration
- Efficient inventory oversight to lower cost
- Practice management up to 20-25 team members- experience (16-20 years)
- Marketing initiatives for production growth
- Community Networking
- Employee performance assessment
- Accounts Receivable
- Proficient in QuickBooks
- Provide constructive feedback
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion so more focus was on patient care.
- Used Microsoft Excel to develop KPI and inventory tracking spreadsheets
- Managed approximately 800 patient accounts and communicated/collected outstanding balances to control accounts receivable.
- Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
- Created and introduced online new patient forms, streamlining intake process.
- Facilitated start up practices first year to $800k- $1M
- Transitioned practices from insurance PPO's to Fee for service with success
Certification
- Radiology
- EFDA
- Attended many continuing education courses/ trainings for Implants, Invisalign, Team building and Management.
- CPR
Interests
Timeline
Regional Manager
Multiple Location Private Practice
2018 - Current
Practice Administrator
Dr. Hamid Zehtab
2010 - 2017
Office Manager
Dr. Peter Garcia
Associates degree - RDA and Office Management 2yr study
San Jose City College