DeAnna Marshall
Winchester,KY
Summary
GIS student seeking internships and entry-level work experience to enhance my skill set and meet my educational goals.
Overview
16
16
years of professional experience
Work History
Resource Planner
Blue Cross Blue Shield Of Michigan
01.2021 - Current
- Remotely scheduled work assignments to tech resources supporting hospital staff in multiple locations in the state of Michigan.
- Streamlined tech resource allocation processes by implementing efficient scheduling and tracking systems.
- Monitored individual employee performance closely to identify areas for improvement or additional training needs that would lead to optimized team metrics.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
Information Technology Specialist
Contractor
11.2007 - 01.2021
- Set up network profiles, security permissions and file sharing systems.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Used ticketing systems to manage and process support actions and requests.
Education
Bachelor of Science - Geographic Information Science
Arizona State University
Tempe, AZ08.2020
Skills
- ESRI ArcGIS expertise
- Map production
- Georeferencing
- GPS Technology
- GIS Analysis
- Raster Analysis
- Geostatistics
- Coordinate Systems
- Map Projections
- Vector analysis
- Geospatial Programming
Additional Information
- Volunteered with Adventure Scientists in a project to map black walnut trees across the U.S. The purpose of the project was to map and collect core samples for DNA sequencing that would help to incriminate illegal logging of black walnut trees.
- Received certificate for completing ESRI's Climate Action MOOC
Timeline
Resource Planner
Blue Cross Blue Shield Of Michigan
01.2021 - Current
Information Technology Specialist
Contractor
11.2007 - 01.2021
Bachelor of Science - Geographic Information Science
Arizona State University