Deanna McClendon
Batavia
Summary
Resourceful Human Resource Manager known for high productivity and efficient task completion. Possess specialized skills in payroll processing, benefits administration, and regulatory compliance management. Excel in communication, problem-solving, and adaptability, ensuring smooth operations and employee satisfaction.
Overview
15
15
years of professional experience
Work History
Payroll Benefits Manager
Nisbet Brower
Cincinnati
09.2023 - Current
- Monitor changes in federal and state regulations regarding employee benefits programs.
- Assist employees in resolving any problems associated with their benefits packages.
- Facilitate annual open enrollment process for health insurance plans.
- Conduct audits of payroll data to ensure accuracy and compliance with applicable laws.
- Maintain personnel files by updating records such as contact information or job titles and descriptions.
- Reconcile benefit accounts regularly to ensure accurate reporting of financial transactions.
- Research, analyze, and resolve complex payroll issues in a timely manner.
- Review timecards for accuracy prior to payroll processing.
- Ensure that all retirement plan documents were current and compliant with ERISA regulations.
- Develop and implement policies and procedures related to payroll processing and benefit administration.
- Manage and administer payroll, benefits, and leave processes for over 200 employees.
- Conduct scheduled audits of benefit plans and SLAs in order to identify areas in need of improvement.
HR Director
Trilogy Health Services
Cincinnati
05.2020 - 09.2023
- Created, implemented, and maintained a performance management system for all employees.
- Researched applicable employment laws and regulations to ensure best practices were followed in areas such as wage and hour law, equal opportunity employment, harassment prevention.
- Maintained personnel records according to federal and state guidelines while ensuring confidentiality of information.
- Facilitated employee dispute resolution processes by providing mediation services when necessary.
- Prepared reports detailing various aspects of human resources operations such as staffing levels, salary ranges, compensation plans.
- Reviewed job descriptions for accuracy and relevance to ensure legal compliance.
- Provided guidance on employee benefits plan design, administration, compliance, and communication.
- Managed payroll processing activities including timesheets, garnishments, tax withholding calculations.
- Conducted employee orientation programs to introduce new hires to company policies and procedures.
- Coordinated recruitment efforts with hiring managers to fill vacant positions.
- Devised strategies to orientate, train and direct staff to achieve corporate objectives.
- Worked with department managers to assess needs.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Scheduled random drug testing for employees to diminish regularity risks.
- Developed employee orientation and training programs for new hires.
- Scheduled meetings with employees to address concerns and grievances.
Senior Garnishment Team Member
Time Warner Cable
Charlotte
10.2010 - 04.2020
- Coordinated responses to inquiries from government agencies regarding employee wages subject to garnishment or levy proceedings.
- Ensured compliance with applicable state law regarding the processing of garnishments.
- Provided training on proper handling of employee wages subject to legal withholdings or deductions.
- Updated internal databases with new information related to garnishments.
- Assisted with audits by providing requested documentation in a timely manner.
- Assisted in the preparation of reports related to wage assignments, levies, and other forms of wage withholding or deduction.
- Advised employees of their rights concerning wage deductions due to court-ordered garnishments.
- Reviewed incoming garnishment orders and ensured accuracy of information.
- Processed payments to creditors in accordance with garnishment requirements.
- Monitored changes in federal and state laws governing wage attachment processes and procedures.
- Provided customer service support to employees regarding questions about the status of their wage attachments.
- Maintained accurate records and files for all garnishment activities.
Education
Some College (No Degree) - Business Management
Strayer University
Charlotte, NCSome College (No Degree) - Marketing
Central State University
Wilberforce, OHSkills
- Tax compliance
- FMLA administration
- ACA compliance
- Vendor relationship management
- Benefit auditing
- Workers compensation
- Leave of absence management
- Manager coaching and training
- Open enrollment coordination
- Benefits program management
- Employee benefits administration
- Dependent audits
- Employee assistance programs
- HR information systems
- Employee training
- Regulatory compliance
- Data analysis
- Customer service
- Performance management
- Conflict resolution
- Process improvement
- Human resources expertise
- Team building
- Benefits administration
- Payroll management
Accomplishments
- Received the annual company Building Relationships award for Nisbet Brower in 2024. This is one of the five annual President Awards. Acknowledge for building relationships across teams and boundaries to establish strong, strategic internal and external relationships and drive success.
References
References available upon request.
Timeline
Payroll Benefits Manager
Nisbet Brower
09.2023 - Current
HR Director
Trilogy Health Services
05.2020 - 09.2023
Senior Garnishment Team Member
Time Warner Cable
10.2010 - 04.2020
Some College (No Degree) - Business Management
Strayer University
Some College (No Degree) - Marketing
Central State University
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