Summary
Overview
Work History
Education
Skills
Timeline
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Deanna McCoy

Armada,MI

Summary


Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

31
31
years of professional experience

Work History

Office Manager/Accountant

DiPace Construction
04.2014 - Current
  • Prepare quarterly and annual tax returns.
  • Conducts monthly reconciliation of bank accounts.
  • Preform other general office administration as needed.
  • Coordinated office operations, ensuring seamless communication between construction teams and management.
  • Managed scheduling and logistics for project meetings, enhancing team collaboration and efficiency.
  • Developed comprehensive reports for upper management, facilitating informed decision-making regarding project progress and budgeting.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Managed monthly financial close processes, ensuring compliance with accounting standards.
  • Developed and implemented internal controls to enhance financial accuracy and efficiency.
  • Prepared detailed financial reports for management, facilitating informed decision-making.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Audited timesheets and payroll records for accuracy.
  • Enhanced payroll tax accounting efficiency by streamlining processes and implementing automated systems.
  • Managed payroll processing, ensuring timely and accurate payments to employees.
  • Collaborated with payroll teams to ensure accurate withholding of wages for garnishment orders.
  • Processed weekly time cards to report employee's earnings for payroll disbursement.

Legal Assistant/ Collections

Hoffman, Wartell, Bowyer & Midtgard
01.2004 - 05.2010

Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.

  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
  • Interviewed clients to obtain information relevant to cases.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Revised and finalized letters, briefs, and memos.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Developed and implemented collection strategies to improve account recovery rates.
  • Analyzed customer accounts to identify trends and optimize collection efforts.
  • Negotiated settlements with customers facing financial hardship to maintain goodwill while recovering outstanding debt.

Office Manger/Server Supervisor

Zuccaro Banquets & Catering
01.1994 - 03.2004
  • Supervised daily operations of restaurant staff, ensuring efficient service delivery and customer satisfaction.
  • Maintained high standards of cleanliness and organization in dining areas, promoting a welcoming atmosphere for guests.
  • Trained and mentored new servers on service standards and menu knowledge to enhance team performance.
  • Implemented staff scheduling.
  • Trained new servers on company policies, procedures, and best practices for exceptional guest service.
  • Managed vendor relationships, negotiating contracts to improve service delivery and cost-effectiveness.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Education

Wayne State University
Detroit, MI

Skills

  • QuickBooks proficiency
  • Strong work ethic and attention to detail
  • Strong customer service skills
  • Positive interpersonal skills
  • Approachable collaborator
  • Goal-oriented
  • Workplace efficiency management
  • Accounts Payable
  • Accounts receivable management
  • Tax preparation skills
  • Financial record management
  • Account Reconciliation
  • Event coordination
  • Financial account reconciliation
  • Financial auditing
  • Financial accounting
  • Reconciliation of general ledger accounts

Timeline

Office Manager/Accountant

DiPace Construction
04.2014 - Current

Legal Assistant/ Collections

Hoffman, Wartell, Bowyer & Midtgard
01.2004 - 05.2010

Office Manger/Server Supervisor

Zuccaro Banquets & Catering
01.1994 - 03.2004

Wayne State University
Deanna McCoy