Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Facilities LeadFacilities CoordinatorWork Type
Full TimeLocation Preference
On-SiteHybridLocation: San Jose
Open to relocation: Yes
Open To Work
Deanna Mendez
San Jose,CA
Work Preference
Summary
Resourceful professional skilled in fast-paced environments, excelling under pressure with strong communication and organizational abilities. Proactively supports team objectives while adapting to change and learning quickly. Committed to continuous improvement and contributing effectively to organizational success.
Overview
11
11
years of professional experience
Work History
Loan Servicing Specialist
Excite Credit Union
San Jose, CA
06.2024 - Current
- Collaborated with team members to develop and implement solutions for customer loan servicing challenges, enhancing customer satisfaction.
- Processed loan modifications upon request from borrowers or lenders.
- Managed customer loan collateral and perfected liens.
- Resolved inquiries from customers, title companies, and insurance agencies daily, ensuring timely communication and support.
- Annual testing of CORE systems to ensure proper functionality.
DMV Title Clerk
CarMax
San Jose, CA
08.2021 - 06.2024
- Maintained knowledge of DMV title regulations for each state, ensuring compliance in processing paperwork.
- Maintained accurate records of title transactions, supporting regulatory compliance and reducing potential discrepancies.
- Processed title applications for new vehicles and ownership transfers, facilitating timely registration and customer satisfaction.
- Assisted the EH&S team in conducting audits across the sales floor and service garage.
Facility Coordinator - Contract Position
Stanford Hospital
Palo Alto, California
07.2019 - 12.2019
- Performed comprehensive site assessments for new Stanford Hospital, focusing on Executive Suites, parking garage, operating floor, lobby, and helipad.
- Ensured all areas met quality standards prior to hospital opening by reporting necessary replacements.
- Created and assigned work orders for maintenance team, facilitating timely repairs and minimizing downtime.
- Communicated repair and touch-up needs directly to Facility Manager for prompt action.
- Ensured compliance with company policies and procedures during project management, supporting operational integrity.
- Organized and scheduled departmental events to foster collaboration and improve team productivity.
Facilities Lead
Leiter's
San Jose, California
04.2015 - 06.2019
- Oversaw daily operations of facility maintenance, lab recertification's, and repair activities.
- Implemented safety protocols to ensure compliance with health regulations, and conducted regular inspections.
- Surveyed facility to enhance safety and ensure proper storage and disposal of hazardous waste.
- Monitored maintenance and repair of lab equipment and electrical and mechanical systems.
- Coordinated schedules for cleaning and maintenance staff to ensure efficient workflows.
- Facilitated effective communication among team members to enhance collaboration and streamline facility operations.
- Trained and mentored new staff on equipment usage and safety procedures.
- Assisted in developing strategies for improving facility efficiency and functionality.
- Collaborated with vendors to arrange repairs and service contracts for equipment.
- Negotiated service contracts with vendors to obtain best value for goods or services.
- Supervised a team of custodial staff to maintain cleanliness standards throughout the facility.
- Scheduled preventive maintenance for all facility equipment to ensure optimal performance and safety.
- Assisted in the planning and execution of construction projects within the facility.
- Ensured compliance with local fire codes, health regulations and other applicable laws.
- Established emergency response protocols for various scenarios involving building operations.
- Managed the maintenance and repair of all facility equipment, such as roll-up doors, lighting fixtures and security systems.
- Coordinated with vendors on service contracts for facility repairs or replacements.
- Tracked budget expenditures to maintain cost-effectiveness in facilities management activities.
- Maintained official logs and tracked maintenance schedules to ensure smooth operations and meet customer needs.
- Supervised vendors and contracts to support office environment.
- Oversaw construction and renovation projects to meet environmental, health and security standards.
Education
Associate of Arts - General Education
San Jose City College
San Jose, California, CA05-2009
Skills
- Customer service
- Regulatory compliance
- Records management
- Time management
- Problem solving
- Attention to detail
- Adaptability
- Decision making aptitude
- Professionalism and integrity
- Strong analytical skills
- Strong communication skills
- Problem-solving abilities
- Reliability
- Goal setting
- Teamwork
- Legal documentation
- Decision-making
- Multitasking capacity
- Continuous improvement
Timeline
Loan Servicing Specialist
Excite Credit Union
06.2024 - Current
DMV Title Clerk
CarMax
08.2021 - 06.2024
Facility Coordinator - Contract Position
Stanford Hospital
07.2019 - 12.2019
Facilities Lead
Leiter's
04.2015 - 06.2019
Associate of Arts - General Education
San Jose City College