Deanna Miller
Lawrence,KS
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
7
7
years of professional experience
Work History
Intern
Department of Children and Family Services
Topeka, Kansas
08.2025 - Current
- Provided support to caseworkers during initial four months to acquire knowledge of DCF procedures and case management processes.
- Assisted with active cases by completing FINA documentation efficiently.
- Communicated with parents and caregivers regarding case-related matters to ensure clarity.
- Logged and documented all client interactions accurately and promptly.
- Uploaded and managed case paperwork within DCF electronic portal systematically.
- Maintained confidentiality while adhering to agency policies and procedures.
Cashier
Walmart
Lawrence, KS
09.2023 - Current
- Managed the training of new employees, ensuring they were well-versed in store policies and customer service standards.
- Processed cash deposits, and maintained accurate financial records to support daily operations.
- Delivered outstanding customer service by addressing concerns, resolving issues, and assisting customers in locating products.
- Demonstrated leadership by efficiently running store operations during shifts, ensuring a smooth and positive shopping experience.
Resident Assistant
University of Kansas
Lawrence, KS
08.2023 - 08.2025
- Conducted regular room checks to maintain safety and adherence to community standards.
- Served on call two nights per week and four times throughout the semester to address resident needs.
- Facilitated check-ins with residents to ensure their well-being and support their college experience.
- Organized and hosted events to foster connections and build a sense of community among students.
Resident Assistant
Butler Community College
El Dorado, KS
08.2022 - 05.2023
- Acted as a primary point of contact for residents, providing support and assistance with various needs.
- Conducted regular room checks to ensure a safe and comfortable living environment.
- Offered guidance and resources to help residents navigate challenges and succeed academically and socially.
Desk Assistant
Butler Community College
El Dorado, Kansas
05.2022 - 05.2023
- Monitored and managed room key inventory to ensure availability for residents.
- Assisted with housing contracting processes, including filing and documentation management.
- Responded to housing-related inquiries via phone, providing accurate information and support to residents.
- Coordinated the receipt and distribution of packages and mail for residents, ensuring timely delivery.
Cashier
Walmart
Wichita, Kansas
03.2020 - 08.2021
- Assisted customers in locating items throughout the store, enhancing their shopping experience.
- Helped customers load their carts and vehicles, ensuring a smooth and convenient transition during their visit.
- Provided exceptional customer service by efficiently processing check-outs and greeting customers upon arrival.
Cashier
Chuck E Cheese
Wichita , KS
07.2019 - 03.2020
- Assisted in setting up and organizing party events to ensure a seamless experience for guests.
- Provided excellent customer service by making parents feel comfortable and addressing their needs.
- Managed ticket verification for children to ensure smooth entry and participation in activities.
- Prepared and maintained salad bars, ensuring freshness and quality for customers.
- Facilitated efficient customer check-out processes, enhancing overall guest satisfaction.
Education
Bachelor of Arts -
University of Kansas
Lawrence, KS05-2026
Associate of Arts -
Butler Community Colllege
El Dorado, KS05-2023
Skills
- Dependability and reliability
- Flexible and adaptable
- Active listening
- Team building
- Communication
- Organization
- Microsoft office
- Task prioritization
Affiliations
Sigma Gamma Rho Sorority, Inc. – Member
- Actively participate in community service initiatives and philanthropic events to support local and national causes.
- Collaborate with fellow members to promote sisterhood, leadership, and academic excellence within the organization.
- Engage in planning and organizing events that foster networking and personal development among members.
Timeline
Intern
Department of Children and Family Services
08.2025 - Current
Cashier
Walmart
09.2023 - Current
Resident Assistant
University of Kansas
08.2023 - 08.2025
Resident Assistant
Butler Community College
08.2022 - 05.2023
Desk Assistant
Butler Community College
05.2022 - 05.2023
Cashier
Walmart
03.2020 - 08.2021
Cashier
Chuck E Cheese
07.2019 - 03.2020
Bachelor of Arts -
University of Kansas
Associate of Arts -
Butler Community Colllege