Dynamic and adaptable professional with extensive experience at Baptist Health Surgical Clinic, excelling in patient care and coordination. Proven problem-solver with strong critical thinking skills, adept at managing referrals and scheduling. Enormous knowledge base regarding FMLA, Short Term Disability and Cancer/Critical Illness claim forms that helps provide an easier experience to all patients in need. Recognized for a friendly demeanor and exceptional attention to detail, ensuring seamless clinic operations and enhanced patient experiences.
Overview
15
15
years of professional experience
Work History
Senior Position-Clinical
Baptist Health Surgical Clinic of Central Arkansas
01.2010 - Current
Works effectively in fast-paced environments.
Coordinates day to day assignments for the MA clinic schedules.
Assisting Doctors and Nurses with any problems they are having
Completes FMLA and Disability paperwork, Return to work/school or work/school excuse notes for the patients of every Doctor in the clinic.
Manages patient referrals to any doctor or facilities outside of the clinic.
Coordinates scheduling Mammograms and Clinic appointments for patients.
Communicating with patients, other providers/facilities, and leave insurance providers via phone, fax or email.
Provides assistance wherever and for however long it is needed in all areas of patient care in the clinic.
Helps nursing staff set up for office procedures
Helping with bringing patients back to the exam rooms for the doctors when needed for extra coverage.
Supports other medical staff members as necessary to maintain patient flow.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Sylvan Hills High School
Sherwood, Ar
05-2003
Skills
Friendly, positive attitude
Teamwork and collaboration
Patient care oriented
Attention to detail
Flexible and adaptable
Dependable and responsible
Problem-solving
Multitasking Abilities
Critical thinking
Computer skills
Organization and time management
Medical terminology proficiency
Timeline
Senior Position-Clinical
Baptist Health Surgical Clinic of Central Arkansas
01.2010 - Current
High School Diploma -
Sylvan Hills High School
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