Deanna Miranda
Bella Vista,AR
Summary
An energetic leader, logical thinker, and strong communicator noted for delivering strategic business priorities. Strong record of Financial Analysis and Financial Management for large companies and divisional budgets. Effectively able to work with many customers to support delivery of common goals across a diverse set of business units. My drive and enthusiasm is in working directly with customers and striving to understand their needs to deliver the best solution possible.
Overview
23
23
years of professional experience
Work History
Business Office Manager
Morada Rogers
06.2022 - Current
- Owner of daily operations within an Independant Living community; Financial Operations, Staffing, Housekeeping, Activities, Lease Management, and primary support to the Executive Director.
- Regular communication and reporting to Senior Leadership on financial operations.
- Responsible for all new lease signings and financial account setup within CRM.
- Managed all AP / AR functions for the community.
- Budget management to ensure all departments staying on budget with expenses and payroll.
- Time and Attendance Management, including running Payroll and all payroll reporting.
- Responsible for Collection Process with tenants. Requires strong communication skills and negotiation skills.
- Event planning for Community activities, training and development events, and yearly events.
- Recruited, interviewed and hired employees, supporting them through the entire onboarding process.
- Maximized cash flow through optimal billing and collection processes.
- Traveled to support additional communities when required.
Project Manager
Comprehensive Facility Services
08.2015 - 08.2016
- Responsible for managing facility infrastructure projects.
- Ensured standards, processes, and services were highly reliable while continuing to improve facility operations.
- Managed multiple teams across several projects for large scale infrastructure upgrades and rollouts.
- Maintained compliance requirements throughout each project to ensure continual business operations.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
Vendor Management & Finance Program Manager
Walmart Stores, IT
01.2013 - 01.2015
- Yearly management of a billion dollar Infrastructure budget.
- Required strong communication and alignment across all project delivery teams to ensure budget was allocated for business initiatives.
- Analytics were required to ensure the timing of project delivery supported overall Capital and Operational expenditures did not exceed corporate budget guidelines.
- Partnered with area contract negotiators and vendor partners to deliver a completely new and streamlined process for IT Support and Development.
- By aligning partners and re-negotiating contracts, we were able to save the IT DIvision over $15 million annually.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Leveraged data and analytics to make informed decisions and drive business improvements.
E-Commerce Program Manager
Walmart Stores, IT
01.2010 - 01.2013
- Initial creation of Global eCommerce area Project Management Office.
- Strong partnerships with eCommerce leadership and executives to communicate and align business strategies.
- Required knowledge of Store Innovations, Mobile Development, POS and eCommerce development teams.
- Implementation of processes that ensured IT Architecture was engaged to build out long team, reusable and scalable services for all eCommerce platforms.
- Created and managed a yearly budget for eCommerce projects and technology spend.
- Ensured project priorities were communicated to the IT leadership team, and aligned project teams across those business units.
- Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
- Prioritized platform upgrades, considering both long-term and short-term return on investment (ROI) potential to maximize spending impact.
- Served as primary interface for communication between business channels and IT teams.
- Assessed business requirements to create focused solutions.
- Presented business leaders with ROI estimations to drive project planning.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
Customer Relationship Management; Project Manager
Walmart Stores, IT
01.2008 - 01.2010
- Key Contributions:
- Creation of a charter team to address grassroots issues between software development areas and Infrastructure areas.
- Our key strategy was to build relationships between the two areas to solve issues onboarding resources, create tools that provided project visibility and transparency, and ensure architecture and infrastructure was acquired in a timely manner
- Responsible for the delivery of a Capital and Resource budget for the Infrastructure area
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Negotiated and managed third-party contracts related to project deliverables.
Manager
Walmart IT International Mergers And Acquisitions
01.2005 - 01.2008
- Key Contributions:
- Management of the overall IT project for Walmart system’s integrations for the Central America acquisition
- This required oversight and coordination of 7 Key IT Functional Areas, their project implementation plans, and then aligning those projects to the overall business strategy and timeline
- Created and maintained software release calendars and coordinated those with our business customers
- Captured all business dependencies, maintained the Risk Management process, and was responsible for all communication between the IT teams, Business units, and the in country project teams
- This project spanned over 2 years with an IT budget of over $14 million
- Managed Security and Compliance projects for all Europe and Asia markets to become PCI compliant. Ensured successful execution without impact to ongoing business operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Global eCommerce; Sr. Business Analyst
Walmart Stores, IT
01.2003 - 01.2005
- Interacted with internal customers to understand business needs and translate into requirements and project strategies.
- Conducted interviews with key business users to collect information on business processes and user requirements. Executed analysis of risks and identified risk mitigation strategies.
- Generated business intelligence reports to inform Senior Leadership in strategic decision-making.
- Project portfolio management to ensure yearly project strategies were within operational budgets.
- Developed and deployed Data Governance policies and procedures.
IT Operations; Operations Manager
Walmart Stores, IT
01.2001 - 01.2003
- Manager of the area that supported Distribution and Home Office systems.
- Created and implemented a systems change management process that ensured system changes were reviewed, tested, then communicated and coordinated with business areas.
- Analyzed and reported on key performance metrics to senior management.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Education
Information Technology Infrastructure Library (ITIL) certification. -
Walmart Stores IT
2009
Project Management Professional Certification -
PMI
2007
B.S - Computer Information Systems
University of Arkansas
2002
Skills
- Executive level communications and presentations
- Analytical Thinking
- CRM Software & Relationship Management
- Vendor Sourcing and Contact Management
- Financial Administration / AP and AR
- Data Analysis and Market Research
- Strategic Planning
- Risk Management
- Budgeting and Forecasting
- Project Planning and Development
- Event Management / Travel Coordination
- HR / Onboarding / Payroll
Timeline
Business Office Manager
Morada Rogers
06.2022 - Current
Project Manager
Comprehensive Facility Services
08.2015 - 08.2016
Vendor Management & Finance Program Manager
Walmart Stores, IT
01.2013 - 01.2015
E-Commerce Program Manager
Walmart Stores, IT
01.2010 - 01.2013
Customer Relationship Management; Project Manager
Walmart Stores, IT
01.2008 - 01.2010
Manager
Walmart IT International Mergers And Acquisitions
01.2005 - 01.2008
Global eCommerce; Sr. Business Analyst
Walmart Stores, IT
01.2003 - 01.2005
IT Operations; Operations Manager
Walmart Stores, IT
01.2001 - 01.2003
Information Technology Infrastructure Library (ITIL) certification. -
Walmart Stores IT
Project Management Professional Certification -
PMI
B.S - Computer Information Systems
University of Arkansas
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