Deanna Mitchell
Woodstock,GA
Summary
Medicaid Billing Specialist with a proven track record at Marietta City Schools, enhancing claim accuracy and Medicaid reimbursements through meticulous quality control and strong relationships with agency representatives. Skilled in HIPAA compliance and effective communication, I excel in strategic decision-making and client relationship development, significantly improving operational efficiency and customer satisfaction.
Overview
30
30
years of professional experience
Work History
Medicaid Billing Specialist
Marietta City Schools
08.2014 - Current
- Implemented quality control measures that reduced errors in claims submissions, leading to fewer rejections and increased reimbursements received from Medicaid agencies.
- Regularly audited client records to ensure proper coding and adherence to state guidelines.
- Participated in ongoing professional development opportunities to stay informed of best practices and changes within the Medicaid billing landscape.
- Developed strong working relationships with Medicaid representatives, facilitating smooth communication and expedited problem resolution.
Medical Office Manager
Polaris Power
03.2011 - 09.2012
- Supported company operations by maintaining office systems and supervising staff.
- Maintained office services by ongoing operations and procedures, preparing payroll, recording office expenditures and managing budget.
- Oversaw recruitment of new staff, including training and induction.
- Promoted staff development and training.
- Cross-trained and provided back-up for other employees when needed.
Schedule Coordinator for Nursing Staff
El Camino Hospital
07.2005 - 10.2006
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
- Enhanced customer satisfaction with timely coordination of appointments and service requests.
Medical Office Manager
Alpha Omega Pain Management Associates
01.1995 - 03.2001
- Responsible for the non-clinical aspect of day to day operations.
- Supervision of patient surgery scheduling, patient registrations, financial counseling and medical records.
- Promoted excellent patient service and care.
- Developed, implemented and maintained office policies and procedures.
- Interviewed, hired and trained a productive medical office team and conducted performance reviews.
- Interpreter for Spanish speaking patients.
- Medical Transcriptionist
Skills
- Client Relationship Development
- Strategic Decision Making
- HIPAA compliance
- Effective Communication Skills
- Translator (English - Spanish)
Languages
Spanish
Professional Working
Timeline
Medicaid Billing Specialist
Marietta City Schools
08.2014 - Current
Medical Office Manager
Polaris Power
03.2011 - 09.2012
Schedule Coordinator for Nursing Staff
El Camino Hospital
07.2005 - 10.2006
Medical Office Manager
Alpha Omega Pain Management Associates
01.1995 - 03.2001
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