Deanna Mobley
Chester,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Very eager and willing to learn new things. Very dedicated and take job responsibilities serious. Respectful of others and always willing to help anyone anytime.
Overview
27
27
years of professional experience
Work History
LPN Office Nurse
Lowrys Family Medicine
05.2004 - Current
- Cared for wounds, provided treatments, and assisted with procedures.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Delivered emotional support to patients and families during challenging times.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Assisted physicians.
- Met compliance deadlines.
- Scheduled meetings with pharmaceutical representatives and was go to person for them.
- Completed paperwork and prior authorizations and scheduled appointments for patients
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas
- Administered medications and injections to patients
- Provided patient education on health care issues and prescribed medications
- Evaluated patient histories, complaints, and current symptoms
- Took samples to complete diagnostic and routine assessment tests
Phlebotomy Continuing Education Instructor
York Tech
03.2010 - 05.2012
- Worked with adult learners of diverse social, economic and cultural backgrounds.
- Maintained safe, supportive and student-focused learning environment for optimum continuing education.
- Identified adult student goals and designed appropriate programs to address goals.
- Developed individualized plans of study for participants in program.
- Developed end of course exam.
- Performed blood draw demonstrations on mannequin arms to teach students proper technique and assisted students with practice prior to evaluating them.
- Maintained equipment for cost saving.
Receptionist
Lowrys Family Medicine
11.1996 - 09.2000
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Operated multi-line telephone system to answer and direct high volume of calls.
Education
Diplomas - Licensed Practical Nursing
Chester County School of Nursing
Chester, SC07.2002
High School Diploma -
Chester Senior High School
Chester, SC05.1996
High School Diploma -
Chester County Career Center
Chester, SC05.1996
Skills
- Feedback Acceptance
- Professionalism
- Assisting Others
- Computer- worked with MS word and excel
- Great Communicator-verbal, written, and listening
- Interpersonal skills
- Work Planning and Coordination for Time Management
- Reading Comprehension
- Recordkeeping and Maintain Files, Databases, pulling reports
- Keyboarding
- Adaptable and Flexible
- Task Delegation
- Multi-Tasking and Prioritization
- HIPAA Protocols
- Quality Assessments
- Problem Solving
Timeline
Phlebotomy Continuing Education Instructor
York Tech
03.2010 - 05.2012
LPN Office Nurse
Lowrys Family Medicine
05.2004 - Current
Receptionist
Lowrys Family Medicine
11.1996 - 09.2000
Diplomas - Licensed Practical Nursing
Chester County School of Nursing
High School Diploma -
Chester Senior High School
High School Diploma -
Chester County Career Center