Jeffrey R Moody
Durant,OK
Summary
Two years ago, I returned to Choctaw Casino to really begin my working career. I returned with a strong desire to succeed and do well. I have maintained an excellent work record since that time. I have no points and I am very serious in my endeavor to do a good job for the Casino and excel to higher positions here at Choctaw. I have lived in Durant my entire life and my family is here. It is my plan to stay in Durant long term as this is my home. I feel I could and I would strive do an excellent job in the surveillance position. I thank you for considering my application.
Overview
13
13
years of professional experience
Work History
Trash Collector/Groundskeeper
Choctaw Casino & Resort - Durant
03.2022 - Current
- to reportCollected and gathered garbage from buildings, and other facilities 5 days per week.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
- Executed and performed daily safety and maintenance checks to report equipment.
- Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
- Immediately report service-related or any unsafe situations or service-related issues supervisor.
- Worked closely with supervisors to improve route efficiencies and identify best practices.the
Main Front Line Cook/Server, ADR Facility
Choctaw Casino & Resort - Durant
09.2021 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Cooking Assistant
Salida's Restaurant
04.2017 - 01.2019
- Performed various sanitation methods to maintain safe, secure and clean kitchen.
- Labeled and stored food in refrigerator, cooler or freezer to maximize freshness and support food safety.
- Monitored and documented time and temperature of food and appliances to minimize waste.
- Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
- Monitored food quality and temperature for safe consumption.
Cooking Assistant
Choctaw Casino & Resort
05.2016 - 06.2017
- Performed various sanitation methods to maintain safe, secure and clean kitchen.
- Labeled and stored food in refrigerator, cooler or freezer to maximize freshness and support food safety.
- Chopped vegetables, butchered meats and whisked sauces to prep food for service.
- Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
Call Center Customer Service Representative
Alorica
06.2013 - 07.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Pizza Maker
Marco's Pizza
08.2011 - 09.2012
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
Pizza Maker
Little Caesars Pizza
10.2010 - 11.2011
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
Education
High School Diploma -
Durant High School
Durant, OK05.2012
Skills
- Safety Procedures
- Adaptable and Flexible
- Passenger Safety
- Safe Vehicle Operations
- Effective Planning
- Organizational Skills
- Safety Standards
Timeline
Trash Collector/Groundskeeper
Choctaw Casino & Resort - Durant
03.2022 - Current
Main Front Line Cook/Server, ADR Facility
Choctaw Casino & Resort - Durant
09.2021 - 02.2022
Cooking Assistant
Salida's Restaurant
04.2017 - 01.2019
Cooking Assistant
Choctaw Casino & Resort
05.2016 - 06.2017
Call Center Customer Service Representative
Alorica
06.2013 - 07.2014
Pizza Maker
Marco's Pizza
08.2011 - 09.2012
Pizza Maker
Little Caesars Pizza
10.2010 - 11.2011
High School Diploma -
Durant High School
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