Deanna Moreno

· Researching new products and other areas of potential growth

· Helping with R&D of new products

· Overseeing creation and quality assurance of product line

· Oversee all aspects of the supply chain management

· Manage Inventory of all raw materials, stock and equipment needed for product line.

· Ensuring the flow of raw materials to their final products from the farm and suppliers to vendors, retailers and customers

· Manage orders and coordinate stock of materials and equipment to ensure the farm has everything it needs

· Communicating with vendors and suppliers

· Booking and organizing freight/transportation when needed

· Communication to various departments on farm relating to product line needs

· Running logistics of all product line items and several other sales items

· Help as backup for various parts of the sales team, including, but not limited to, farmers market, sales admin, and fulfilment.

• Coordinated the day-to-day operations to ensure they ran smoothly and efficiently
• Formulated, implemented and documented SOP's for new WMS Systems
• Work closely with the ERP team to improve outdated warehouse processes and workflows.
• Created, verify and file all necessary documentation such as Bill of Lading (BOL) , purchase orders, receipts, commercial invoices, invoices, picking / shipping labels, shipping documents, RMA's, liquidations, manifests, and packing lists.
• Served as key contact to ensure all requests are responded to in a timely manner
• Responsible for maintaining accountability of inventory accuracy in Microsoft based programs
• Monitor shipments, ensuring customer satisfaction, and maintain accurate logs of all transportation and goods.
• Provide pickup confirmations for orders, and email final documents to upper management, the customer, and the Order Fulfillment team.
• Worked quickly under pressure to resolve all shipping problems.
• Provided exceptional customer service.
• Report balances and cycle counts for shipping supply products.

• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Accurately recorded orders on cash register and point-of-sale system.
• Maintained records of transactions made during shift as required by law or company policy.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Followed health safety guidelines when preparing and serving food products.