DEANNA NAPPE
Tucson,AZ
Summary
Dynamic office manager with expertise in overseeing daily operations and managing vendor relationships while organizing office functions and payroll. Possesses a strong blend of organizational, technical, and business acumen to optimize workflows and achieve daily and quarterly objectives. Committed to enhancing administrative efficiency through effective leadership, with a proven track record of streamlining processes and increasing productivity. Skilled in team coordination and problem-solving within fast-paced environments, consistently identifying opportunities for improvement to support staff, vendors, and customers.
Overview
9
9
years of professional experience
Work History
Office Manager
Sonoran Behavioral Health
Tucson, Arizona
05.2016 - Current
- Quarterly Projections (Budgets)
- Quarterly and Monthly Reports
- Accounting (payables/receivables)
- Reconciliation of P-Cards
- Liaisons with clients, venders, building maintenance and security
- Provide direction to staff in regards to basic day to day duties
- Review Bill Error and fix errors
- Maintain Several types of Census
- Payroll (UltiPro)
- Ordering supplies
- Sales force (Tracking System)
- Maintain schedules for groups
- Audit Charts
- HMS (Admits, Diagnose codes, Discharges)
- Create document for staff as needed
- Conduct Patient Surveys
- Tracking Inventory/Office supplies
- Daily logs
- Petty Cash distribution and reconciliation
- Coordinate with director about new hire and conduct interviews
- Chart Coding
- Coordinate coverage for when people are on vacation or sick
- Maintain Several records and Reports
- Maintain Several program materials
- Track out comes from PHQ/GAD
- Support Staff
- Creating, typing and editing of programs, and correspondence
- Coordinate and manage transportation service
- Maintain transportation log
- Maintain vehicle schedule/ records (Outpatient/Hospital)
- Coordinate with drivers about shifts and routes
- Employee Illness Log
Education
High School -
Sunnyside High School
Skills
- Essential skills
- Detail-oriented analysis
- Experienced in technical applications
- Strong verbal communication
- Versatile problem-solving
- Dedicated professional attitude
- Steadfast commitment to responsibilities
- Team leadership
- Problem-solving resourcefulness
- Team-oriented and self-sufficient
- Thrive in high-pressure settings
- Effective client communication skills
- Skilled at prioritizing concurrent responsibilities
- Problem-solving expertise
- Constructive mindset
- Budget management
- Self-starter
- Quick learner
- Operational efficiency enhancement
- Experience in high-pressure settings
- Confidentiality management
- Proficient in time management and planning
- Hold Level One Fingerprint Clearance Card
- CPR certification maintenance
- Office management expertise
- Experienced with Microsoft Office applications
- Experienced with Microsoft Windows operating systems
- Budgeting and forecasting
- CHRIS billing software proficiency
- CACTUS
- Insurance billing proficiency
- 10-Key
- Administrative workflow management
- Experience with UltiPro
- Administrative coordination
- Proficient in organization techniques
- Service excellence
- Financial planning and payroll
- Financial account reconciliation
- Employee supervision
Timeline
Office Manager
Sonoran Behavioral Health
05.2016 - Current
High School -
Sunnyside High School