DEANNA ORTIZ
SEVERNA PARK,MD
Summary
Driven and resourceful administrative professional with 7+ years of experience assisting with work of top-level executives using exceptional communication and organizational skills. Successfully manages high-volume workloads in rapidly changing environments. Expert in travel management, expense tracking and schedule coordination.
Overview
19
19
years of professional experience
Work History
Kindergarten Teaching Assistant
Anne Arundel County Public Schools
08.2016 - Current
- Help teachers prepare instructional material and displays.
- Assist students in developing deeper understanding of course concepts by providing one-on-one support.
- Teach small group reading intervention and math
- Plan lessons for small groups, differentiating for varied skill levels
- Enforce expectations and instructions to maintain discipline.
- Clean, organize, and restock classrooms for upcoming classes.
- Participate in professional development workshops to boost skills.
- Demonstrate specific skills and activities for students to improve understanding and take excess workload off teachers.
- Develop and implement strategies to improve student engagement.
- Collaborate with Kindergarten team of 5 teachers to develop engaging lesson plans.
- Assist with school field trips and special events by collecting permission slips and payments.
- Proctors grade-level assessments, using data analysis for reports
- Writes and illustrates weekly newsletter
- Manages grade level supply and project orders
- Supervises over 100 Kindergarten students at lunch and recess and over 800 students during dismissal duties
Student Support Aide | Special Education
Anne Arundel County Public Schools
08.2014 - 08.2016
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Provided individualized reading, writing and math instruction to support student development.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Observed students' performance and recorded relevant data to assess progress.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Adapted equipment and technology, boosting student engagement and motivation.
Executive Assistant
Dynasplint Systems, Inc
05.2007 - 08.2013
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Worked with Managing Director and President to initiate new projects and assist in various processes.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Designed marketing collateral for the division, including printed materials, script writing, voice overs and filming of fitting
- Managed social media platforms
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to the Division and President
Office Manager/Front Desk Manager
Sport Fit Severna Park, Rockwell Fitness
11.2004 - 05.2007
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Updated reports, managed accounts, and generated reports for company database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Used accounting software to prepare weekly and monthly financial reports.
Education
Associates Degree - General Studies
Anne Arundel Community College
Arnold, MD1996
High School Graduate - Dance
Baltimore School for the Arts
Baltimore, MD1992
Skills
- Excellent written and verbal communication
- Organization
- Appointment Setting
- Schedule Management
- Office Management
- Google Suite
- Microsoft Office
- Prioritization
- Creative Solutions
- Social Perceptiveness
- Critical Thinking
Dance Company Director and Musical Chorgeography Director
- Choreograph dance numbers for 4th and 5th grade students in Dance Company
- Organize performances
- Choreograph school musical for 4th and 5th grade students
- Manage costume design and implementation, hair and makeup
Timeline
Kindergarten Teaching Assistant
Anne Arundel County Public Schools
08.2016 - Current
Student Support Aide | Special Education
Anne Arundel County Public Schools
08.2014 - 08.2016
Executive Assistant
Dynasplint Systems, Inc
05.2007 - 08.2013
Office Manager/Front Desk Manager
Sport Fit Severna Park, Rockwell Fitness
11.2004 - 05.2007
Associates Degree - General Studies
Anne Arundel Community College
High School Graduate - Dance
Baltimore School for the Arts