Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Deanna Patterson

Enumclaw,WA

Summary

Dependable Administrative Coordinator provides excellent administrative support and comes with a vast amount of experience and skills. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.


Overview

21
21
years of professional experience
1
1
Certification

Work History

Administrative Coordinator

City Of Snoqualmie Police Department
05.2012 - Current
  • Provide support to Command Staff, Sergeant's, and Officers.
  • Public Records Coordinator.
  • Liaison for hiring new officers.
  • Lexipol Administrator.
  • Enter data, generate reports, and produced tracking documents. Prepare monthly budget and statistics.
  • Enter data, track property and inventory, run data, and run statistics using Spillman Records system.
  • Use job-related software to draft and finalize written correspondence and documentation.
  • Prepare agendas, facilitate, and produce minutes for bi-weekly Public Safety Committee Meetings.
  • Assist community members on phone and in front lobby, to include taking payment for records and Concealed Pistol Licenses.
  • Fingerprint using AFIS or ink rolling method.
  • Order all equipment and uniforms for department.

Secretary Supervisor

Washington State Patrol
02.2005 - 09.2010
  • Provided support to District Command Staff.
  • Supervised clerical staff.
  • Created and updated records and files to maintain document compliance.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained electronic filing systems and categorized documents.
  • Updated spreadsheets and databases to track monthly and annual statistics to ensure compliance with state requirements.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Answered multi-line phone system and assisted customers in lobby.
  • Maintained confidential daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Communications Officer

Washington State Patrol
01.2002 - 02.2005
  • Dispatched Troopers for all of King County.
  • Answered 911 and business lines.
  • Ran data and entered data into WACIC.
  • Trained new employees.

Education

Certificate - Domestic And International Travel

SST Travel School
SeaTac, WA
09.1992

Skills

  • Best Practice Implementation
  • Handling Complaints
  • Administration and Operations
  • Work Planning and Prioritization
  • Meeting Coordination and Support
  • File and Data Retrieval Systems
  • Document Control
  • Presenting Ideas and Plans
  • Assignment and Project Coordination
  • Process Improvement
  • Calendar Management
  • Department Coordination
  • Contract Negotiation

Accomplishments

    In 2003, I was selected as the WSP Communications Officer of the Year.

    In 2009, I was selected to attend the Leadership in Policing leadership training. This was typically reserved for commissioned staff only so it was a great honor to be able to attend.

    Between 2008 - 2010, I was designated as the CALEA Accreditation Coordinator. I was successful in leading the team to become accredited.

    At the start of COVID I was given the additional tasks of hiring and Records Coordinator.

    I have streamlined and created several systems to reduce extra work and to create new and better ways of conducting workflow.

Certification

  • Level 2 ACCESS Certified.
  • WAPRO Certification in process. I have submitted all required hours, waiting for issuance of certification.


Timeline

Administrative Coordinator

City Of Snoqualmie Police Department
05.2012 - Current

Secretary Supervisor

Washington State Patrol
02.2005 - 09.2010

Communications Officer

Washington State Patrol
01.2002 - 02.2005

Certificate - Domestic And International Travel

SST Travel School
Deanna Patterson