Veteran call center professional with a history of directing up 6 employees in call center environments. Hardworking leader with 7 years of progressive experience. Desiring to dedicate knowledge and abilities to a dynamic role with with long-term potential. Goal-oriented Call Center Manager dedicated to building and overseeing first-rate call center teams. Encouraging leader with a demonstrated record of achievement in the Healthcare industry. Veteran call center professional with a history of directing up to 6 employees in call center environments. Hardworking leader with 7 years of progressive experience. Desiring to dedicate knowledge and abilities to a dynamic role with with long-term potential.
Skilled in utilizing computer applications such as MS Office, Outlook, Word, Excel, PowerPoint, and Dentimax EMR. Demonstrated expertise in both medical and dental front and back-office operations. Adept at efficiently establishing temporary clinics in diverse locations, encompassing tasks such as porting records, implementing procedures, preparing treatment rooms, and ensuring seamless operations.
Available upon request.
I successfully navigated the demands of coursework while actively participating in family responsibilities and work commitments. This dual focus has not only enhanced my academic achievements but has also honed my organizational, multitasking, and time-management skills. It reflects my dedication to creating a harmonious synergy between family, work, and education.