Deanna Petree
Benton,AZ
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, optimizing processes, and supporting team objectives. Experienced in front office operations, adept at managing high-volume environments with efficiency and poise. Strong communication skills, organizational abilities, and keen attention to detail. Focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support to ensure smooth daily operations.
Overview
29
29
years of professional experience
Work History
Receptionist
Ozark Regional Vein and Artery Center
12.2024 - Current
- Check patients In and Out
- Build patient charts for the medical assistants and providers
- Schedule appointments
- Answers phone calls
- Open and Close front office
Billing Specialist
TRS Healthcare
01.2022 - 09.2024
- Verified time worked from clients and verified facilities paid on time in full.
- Managed and processed collections for past due invoices
- Client Relationship Management: Building and maintaining strong relationships with healthcare facilities to ensure repeat business and nurse satisfaction.
Front Desk Receptionist and Scheduling
NWA Health Solutions
08.2021 - 01.2022
- Day-to-day scheduling of 4 medical providers
- Communicating with Office Manager as well as office staff
- Scheduling of appointments for patients
- Preparing for the following day and week ahead
- General Office duties: open and close daily, answer phones, send receive mail, greet patients, process paperwork
Receptionist / Front Office
Hammond Insurance
03.2021 - 08.2021
- Responsible for accurate day-to-day office operations.
- Effectively communicate with clients focusing on sensitivity and confidentiality
- Assist in helping set up Life Insurance Policies.
- Strictly adhere to office policies and procedures, especially regarding confidentiality
- Responsible for communicating and collaborating with clients, business owners and future customers.
- Prepare, print, edit, and file documents such as letters, reports, memos and emails.
- Create and maintain filing systems, both electronic and physical.
- Schedule appointments and maintain calendar.
- (temporary position until licensed agent could be in office full time)
Office / Administration Assistant
Baumann & Crosno Construction & Rental
12.2017 - 01.2021
- Collaborates with interoffice teams focusing on getting collectables completed.
- Responsible for accounting and financial records. Ensure accounts receivable and payable are managed monthly
- Maintain processes and routines with data management utilizing computer programs and software to prioritize, compile, validate and maintain data
- Enhancing and maintaining relationships with potential clients and referral sources
- Maintain accurate files for all supervisors and department associates
- Assist with Accounts Receivable and Accounts Payable
Licensed Massage Therapist / Licensed Esthetician
Face It Salon
09.2016 - 01.2021
- Strong communications skills, time management, integrity being able to leverage trust and credibility
- Confer with clients about their medical histories and problems with stress or pain to determine how massage with be most helpful to propose treatment plans
- Strong sense of empathy to be able to relate to others while being professional
Home Manager
Self Employed
10.2003 - 01.2021
- Responsible for general care of family home and children.
- Manage calendars, schedules, appointments, maintenance of the family and home.
- Event planning, organizing and coordination of children activities.
- Arranging appointments for personal and professional needs
- Schedule home maintenance and repair work and manage household bills and administrative duties.
Registered Dental Assistant
Dr. Robert Matlock (Retired)
09.1996 - 09.2003
- Assist in all aspects for the Dentist.
- Preparing exam rooms, sterilizing instruments and ensuring necessary equipment is ready for dentist.
- Taking and processing X rays of patients and advised patients on recommended oral hygiene and process.
Education
Studying For A Certification - Medical Billing And Coding
AAPC
Online 10-2026
Licensed Esthetician -
Arkansas School of Cosmetology
Rogers, AR06.2020
Licensed Massage Therapist -
White River Massage School
Fayetteville, AR05.2004
Registered Dental Assistant -
01.2003
General Business Studies -
Northwest Arkansas Community College
Rogers, AR01.1995
Skills
- Team building
- Administrative assistance
- Results-driven
- Effective strategic decision-making
- Skilled in Microsoft Office applications
- Effective troubleshooting abilities
- Evaluation of records systems
- Document development
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Ozark Regional Vein and Artery Center
12.2024 - Current
Billing Specialist
TRS Healthcare
01.2022 - 09.2024
Front Desk Receptionist and Scheduling
NWA Health Solutions
08.2021 - 01.2022
Receptionist / Front Office
Hammond Insurance
03.2021 - 08.2021
Office / Administration Assistant
Baumann & Crosno Construction & Rental
12.2017 - 01.2021
Licensed Massage Therapist / Licensed Esthetician
Face It Salon
09.2016 - 01.2021
Home Manager
Self Employed
10.2003 - 01.2021
Registered Dental Assistant
Dr. Robert Matlock (Retired)
09.1996 - 09.2003
Studying For A Certification - Medical Billing And Coding
AAPC
Licensed Esthetician -
Arkansas School of Cosmetology
Licensed Massage Therapist -
White River Massage School
Registered Dental Assistant -
General Business Studies -
Northwest Arkansas Community College
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