Accomplished Finance and Accounting Professional with over 25 years of experience, demonstrating a proven track record of leadership and expertise in financial reporting, accounting, and managing complex commercial client transactions. Known for delivering accurate financial insights, driving operational efficiency, and leveraging advanced Microsoft Office skills to optimize financial processes. Highly skilled in leading teams, navigating financial complexities, and contributing to strategic decision-making in dynamic business environments.
Overview
27
27
years of professional experience
5
5
Certifications
Work History
Paralegal and Financial Operations Specialist
Law Office of Christopher L. Tidwell
08.2023 - Current
Develop and nurture relationships with over 50 Corporate Trust clients, including commercial 1031 exchanges achieving a 95% client satisfaction rate based on client surveys and feedback, leading to a 20% increase in client retention and contributing to $500,000 in revenue growth annually.
Review and accept 30+ new client relationships annually, ensuring full compliance with account acceptance policies, resulting in a 15% reduction in compliance issues and $250,000 in minimized risk exposure from improved vetting processes.
Coordinate with title companies to ensure the accurate and timely processing of wire transfers for closed real estate transactions, facilitating smooth financial settlements and adherence to transaction timelines.
Manage accounting and financial tasks, including overseeing financial documentation for closed transactions, ensuring accurate recording of journal entries, accruals, and reconciliations in compliance with GAAP.
Implement operational changes that improved efficiency by 25%, reducing financial processing time by 40% through automation and process improvements, while training 12 staff members, resulting in a 30% faster resolution time for client-related issues, improving customer experience.
Senior Accountant - Financial Reporting & Control
AT&T
01.2015 - 07.2023
Developed and maintained strong relationships with Corporate Trust clients, ensuring financial needs and expectations were met through regular communication and tailored accounting solutions.
Collaborated with business development officers and new business development teams, supporting the onboarding of new clients by reviewing and accepting new client relationships based on internal policies and procedures.
Managed month-end and quarter-end closing processes, including posting book close entries, accruals, and true-up adjustments, ensuring accurate financial reporting and compliance with GAAP within tight deadlines.
Advised clients on financial matters, providing strategic guidance on accounting, finance, and regulatory compliance, as well as identifying key business risks to enhance financial reporting accuracy and internal controls.
Led quarterly and annual financial closes, ensuring timely preparation of financial statements, balance sheet reconciliations, and accurate reporting in line with company policies and GAAP.
Provided analysis of financial performance and trends through advanced use of Microsoft Excel, SQL, and Access, assisting management in making informed decisions on business risks, financial forecasting, and operational improvements.
Performed comprehensive audit procedures, obtaining sufficient and appropriate evidence to assess potential financial misstatements and supporting compliance with SOX audits and regulations.
Identified and mitigated key operational risks, working with internal and external stakeholders to streamline processes and improve the accuracy and reliability of financial data.
Led financial reporting projects and process improvements, collaborating with cross-functional teams to ensure efficient operations, including implementing system enhancements that reduced errors by 20%.
Mentored and trained junior team members, providing coaching on financial reporting, risk assessment, and accounting policies to support staff in meeting business objectives and deadlines.
Manager- Client Billing Operations
AT&T
11.1997 - 01.2015
Manage a team of managers & CWA bargained employees to Audit/Validate cost billed by internal AT&T & Non-Affiliate to ensure costs are billed according to contract and/or FCC tariff within assigned responsibility, contact negotiation and policy filings
Led and managed a team responsible for posting payments and processing wire transfers for both intra- and inter-affiliate accounts as well as external clients, ensuring timely and accurate transactions in accordance with company procedures and financial policies
Contest invalid charges, cost explanations, address open balances and negotiating billing/ordering issues
Clarify month to month accrual variances and provide monthly expense accruals
Prepare financial analysis weekly and monthly utilizing SQL, ACCESS, and Excel
Complete analysis utilizing Microsoft Excel and Access for SOX audit, FUSF audit and compliance reporting
Prepare annual filings for Federal Universal Service Fund exemption certificates for affiliate and non-affiliate vendors
Resolve complex issues related to key compliance areas, training completions and review of corporate policies
Developed and managed comprehensive billing and payment processing procedures, including the execution of wire transfers, ACH payments, and other financial transactions, ensuring timely and accurate processing in accordance with company policies and financial regulations.
Education
Bachelor of Arts - Business Administration
DePaul University
Chicago, IL
Certification
Paralegal Studies – DePaul University
Professional And Technical Skills
Managed general ledger reconciliations
Wires and Payment Processing
Month-End Close & Financial Reporting & Account reconciliations
Project & Client Management
Market Analysis
Staff Leadership
Commercial Real Estate
Utilized advanced Microsoft Power BI and Microsoft Office tools, including Excel, and Access
Administrative Assistant at Christopher K Tidwell - Critical & Pulmonary CareAdministrative Assistant at Christopher K Tidwell - Critical & Pulmonary Care