Deanna Puckett
Cedar Creek,TX
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
11
11
years of professional experience
Work History
Heavy Equipment Operator
Ledcor
Eureka, NV
03.2019 - 04.2020
- Inspected truck for defects and safe operating condition before, during and after trips.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Understood and followed oral and written directions.
Heavy Equipment Operator
Ledcor
Empire, NV
02.2018 - 03.2019
- Followed safety protocols while operating machinery in order to avoid accidents or injuries.
- Managed daily operations of heavy equipment fleet, including troubleshooting and preventative maintenance.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Maintained detailed records of hours worked, materials used, and completed jobs.
Certified Nursing Assistant
Warnerview Skilled Nursing
Alturas, CA
01.2017 - 02.2018
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Crew Leader
Burger King
Susanville, CA
01.2014 - 01.2017
- Resolving customer complaints or issues quickly and efficiently.
- Trained new hires on job duties, safety protocols, and company policies.
- Customer service
- Food handlers card. Preparing food. Cash handling.
Secretary's Assistant
Law offices of Joe Bechelli
Concord, CA
01.2009 - 01.2014
- Answered phones, responding to general requests or escalating difficult and sensitive situations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Organized and maintained filing systems, both paper and electronic.
- Handled incoming calls and directed callers to appropriate department or employee.
- Proofread documents before submission to ensure accuracy of content and grammar.
Education
Certified Nurse Assistant - Certificate
College of The Siskiyous
Weed, CA01-2017
High School Diploma -
Olympic High School
Concord, CA06-2010
Some College (No Degree) - Medical Billing And Coding
Austin Community College
Austin, TXSkills
- Appointment Scheduling
- Sales Support
- Customer Service
- Patient-Focused Care
- Medical Terminology Knowledge
- Responding to Emergencies
- Vehicle Inspection
- Safety and Emergency Equipment
- State and Federal Regulations
- Decision-Making
- Truck Driving
- Verbal and Written Communication
- Problem-Solving Skills
Timeline
Heavy Equipment Operator
Ledcor
03.2019 - 04.2020
Heavy Equipment Operator
Ledcor
02.2018 - 03.2019
Certified Nursing Assistant
Warnerview Skilled Nursing
01.2017 - 02.2018
Crew Leader
Burger King
01.2014 - 01.2017
Secretary's Assistant
Law offices of Joe Bechelli
01.2009 - 01.2014
Certified Nurse Assistant - Certificate
College of The Siskiyous
High School Diploma -
Olympic High School
Some College (No Degree) - Medical Billing And Coding
Austin Community College