Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Deanna Pugh

Warehouse Associate
Houston,TX

Summary

Resourceful customer representative able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with Number years of experience working in busy Type environments.

Overview

13
years of professional experience
3
years of post-secondary education

Work History

Amazon
Houston, Texas

Warehouse Associate
03.2020 - Current

Job overview

  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Worked safely around moving machinery.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Fiesta Mart LLC
Houston, Texas

Courtesy Booth Clerk
02.2015 - 01.2020

Job overview

  • Presented favorable impression in dress, personal hygiene and business attitude.
  • Resolved customer complaints to full satisfaction of customer.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prioritized helping customers over completing other routine tasks in store.

Link Staffing
Houston, Texas

Call Center Representative Temporary
06.2012 - 09.2012

Job overview

  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Implemented and developed customer service training processes.

Macy's
Houston, TX

Seasonal Floor Associate
08.2010 - 02.2011

Job overview

  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings Number%.
  • Answered questions about store policies and addressed customer concerns.

Education

Aldine High School
Houston, TX

08.2006 - 06.2009

Skills

Lifting and sorting

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Timeline

Warehouse Associate

Amazon
03.2020 - Current

Courtesy Booth Clerk

Fiesta Mart LLC
02.2015 - 01.2020

Call Center Representative Temporary

Link Staffing
06.2012 - 09.2012

Seasonal Floor Associate

Macy's
08.2010 - 02.2011

Aldine High School

08.2006 - 06.2009
Deanna PughWarehouse Associate