Experienced with patient care, including administering medications and monitoring vital signs. Utilizes strong communication and interpersonal skills to foster positive patient relationships and efficient team collaboration. Track record of providing compassionate and attentive care, ensuring patient comfort and safety.
Overview
17
17
years of professional experience
Work History
LPN-Home Health
Lala Healthcare
Plano, TX
08.2020 - Current
Assessed and managed individualized nursing care plans for pediatric clients, focusing on promoting optimal health outcomes.
Administered detailed assessments and systematically noted vital signs and progress updates, maintaining compliance with prescribed guidelines.
Achieved optimal patient care through proficient administration of g-tube feedings and medications. Elevated patient safety by implementing thorough mickey button care, including venting and g-site management. Enhanced patient outcomes by executing timely changes of feeding tubes.
Oversaw monitoring of seizure activity and medication efficacy. Reported critical data to neurologist for informed decision-making.
Executed daily care routines encompassing dressing, turning, repositioning, transferring, incontinence management, and range of motion exercises to ensure optimal patient well-being.
Managed correspondence with doctors, efficiently processing orders and executing detailed care plans.
Oversaw appointment logistics and executed patient transport to medical facilities, utilizing ambulance resources for efficient service delivery.
Senior Insurance Benefit Coordinator
McLaughlin Brunson Insurance Agency
Dallas, TX
12.2013 - 10.2018
Facilitated efficient processing of benefit programs, including new employee enrollment, updates, terminations, and handling of insurance claims and disability requests.
Managed logistics and communication for open enrollment initiatives impacting over 100 organizations.
Investigated and resolved billing discrepancies to maintain customer satisfaction and trust.
Enhanced employee comprehension of benefits programs. Provided expert consultation on medical procedure coverage, maintaining strict compliance with legal regulations.
Delivered tailored mini-websites for clients through effective use of Zywave. Achieved accuracy in initial plan information and internal records management. Enhanced each company's mini-website with up-to-date summaries of benefits and coverage documentation.
Assistant Manager
Cash America
Dallas, TX
10.2009 - 05.2012
Led team of 8 to enhance customer service and operational efficiency.
Analyzed sales data to identify trends, informing strategic decisions for promotions and inventory purchases.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Licensed Vocational Nurse - Nursing
Dallas Nursing Institute
Richardson, TX
02-2020
Bachelor of Science - Business Management
University of Phoenix
Dallas, TX
10-2009
Skills
Pediatric Home Health Care
Patient health assessment
First-hand experience in monitoring and recording clinical information