Deanna Reiss

Started as Hostess, dealt with three delivery services, acted as runner (and packed orders) on slow days during day shifts, problem-solved with unhappy customers, bussed tables, responsible for all my tables, training new staff, daily menu updates. Always attended to customers' needs promptly with focused attention.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.

• Improved overall store aesthetic by regularly updating mannequin outfits to reflect current trends and seasonal changes.
• Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
• Provided constructive feedback during fittings, helping clients refine their personal style preferences.
• Counted and documented opening and closing cash amounts daily.
• Recorded notes for future reference about customer preferences and services delivered.
• Processed payments, entering sales in register for prompt customer service.
• Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Resolved guest complaints about service or style.

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Maintained a clean and orderly dining area for an enjoyable guest experience.

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Bussed and reset tables to keep dining room and work areas clean.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Processed orders and sent to kitchen employees for preparation.
• Answered customers' questions, recommended items, and recorded order information.
• Used slow periods to restock supplies, ice, trays, and delivery bags.