Deanna Roberts
Summary
Results-driven Retail Management Professional with expertise in enhancing customer satisfaction and optimizing store operations. Proficient in staff training, inventory management, and strategic planning, consistently improving performance metrics. Recognized for adaptability in fast-paced environments, achieving business objectives while upholding high standards of customer service.
Overview
25
25
years of professional experience
Work History
Consumer Living
LifeSkills, Inc.
10.2009 - Current
- Supported clients in meeting daily needs while promoting independence and community engagement.
- Facilitated transportation for clients to access essential services and social activities.
- Provided assistance with shopping and errands, ensuring clients received necessary supplies and support.
- Encouraged social interactions and participation in community events to enhance client well-being.
- Collaborated with healthcare providers to address specific client requirements and improve overall care.
- Developed personalized care plans that catered to individual preferences and lifestyle needs.
- Monitored client safety and well-being, reporting any changes to relevant authorities when necessary.
Assistant Manager
Pilot Travel Centers LLC
05.1995 - 10.2009
- Achieved management role by progressing from cashier to shift supervisor.
- Managed administrative tasks, ensuring smooth daily operations and efficient communication.
- Oversaw financial transactions, resolving issues and handling deposits and safe loading.
- Promoted to assistant manager after two years, enhancing team performance and morale.
- Facilitated positive employee relations, addressing concerns and fostering a supportive environment.
- Coordinated stock orders and managed inventory during truck deliveries, ensuring customer satisfaction.
Education
High School - Comprehensive
Franklin Simpson High School
01.1989
Skills
- Employee Engagement
- Cash Handling
- Cash Balance
- Problem-solving
- Retail operations
- Inventory control
- Store organization
- Time management
- Team building and leadership
- Team management
- POS systems
- Hiring and training
Timeline
Consumer Living
LifeSkills, Inc.
10.2009 - Current
Assistant Manager
Pilot Travel Centers LLC
05.1995 - 10.2009
High School - Comprehensive
Franklin Simpson High School