Deanna Rockenstein
Colorado springs,CO
Summary
Proficient and creative problem-solver with superior and unquestioned skills to maintain exacting financial records in various settings and industries. Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences.
Overview
29
29
years of professional experience
Work History
Slitting Machine Operator 3
Panasonic of North America
Sparks, NV
10.2019 - 07.2024
- Performed regular maintenance on slitting machines, including changing blades and adjusting tensions.
- Inspected finished product for quality control purposes.
- Maintained accurate records of production output, waste, and other relevant data.
- Ensured that all raw materials were properly labeled before being placed in the machine for processing.
- Monitored machinery during operation to identify any issues with performance or accuracy.
Certified Nursing Assistant
IHSS/Yuba County Office of Education
Yuba City, CA
11.2017 - 09.2019
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Collected specimens for testing purposes upon request from physicians or nurses.
Fulfillment Specialist
Chewy.com
Sparks, NV
04.2019 - 08.2019
- Received and processed incoming orders, ensuring accuracy of data entry.
- Maintained accurate inventory records and conducted cycle counts.
- Analyzed customer service trends to identify areas for improvement.
- Collaborated with management team on initiatives related to fulfillment operations.
- Performed regular maintenance on equipment used in the fulfillment process.
Bookkeeping Administrative Assistant
AE Electric
Clearlake, CA
05.2015 - 10.2017
- Reconciled bank accounts on a regular basis to detect irregularities or discrepancies in transactions.
- Performed daily cash transactions such as deposits, withdrawals, transfers, ensuring accuracy of all records maintained in the general ledger system.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Assisted with month-end close processes including reconciling intercompany accounts and resolving discrepancies between actual results and forecasted figures.
- Maintained accurate financial records and documentation in compliance with company policies.
- Monitored and recorded company expenses, ensuring adherence to budget guidelines.
Contractor Sales Rep
Mendo Mill & Lumber Company
Clearlake, CA
01.2005 - 09.2014
- Assisted in the preparation of construction contracts and agreements, ensuring accuracy and compliance with applicable laws.
- Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution.
- Analyzed bids from subcontractors prior to awarding contracts in order to obtain best value services.
- Organized weekly meetings with contractors and staff members to review ongoing projects.
- Managed scheduling to Improve resource allocation and control expenses.
- Logged inventory to track supply counts, organize equipment, and gather important materials.
Customer Service Representative
Winter Creek Children's Home
Clinton, UT
08.2000 - 09.2001
- Answered customer inquiries and provided accurate information regarding children and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Assisted Living Administrator
Sun Properties
Clearlake, CA
01.1997 - 02.1999
- Developed and implemented resident care plans, ensuring that all resident needs were met.
- Conducted regular staff meetings to ensure adherence to safety protocols.
- Established policies and procedures related to the daily operations of the assisted living facility.
- Responded promptly to inquiries from potential clients interested in services offered by the facility.
- Participated in quality improvement initiatives designed to enhance customer service standards within the organization.
- Performed periodic assessments of each resident's physical and mental health status.
- Represented the organization at various community events in order to promote its services among potential customers, clients, residents, families in need of senior care assistance solutions.
Medical Records Supervisor
Pacific Regency Nursing Home
Lakeport, CA
01.1996 - 01.1997
- Developed and maintained procedures for medical records management, including storage, retrieval, retention and destruction of medical records.
- Conducted regular audits of medical records to ensure completeness and accuracy.
- Analyzed data to identify trends or issues related to quality assurance and quality improvement initiatives.
- Provided training sessions for staff on proper documentation techniques.
- Coordinated with providers on any changes needed in order to meet accreditation requirements.
- Established and upheld procedures for medical records collection, coding and filing.
Education
High School Diploma -
Carle High School
Lower Lake, CA07-1995
Skills
- Production Scheduling
- Work order processing
- Waste Reduction
- Safety Procedures
- Machine Calibration
- Operational Efficiency
- Financial statement preparation
- Invoice Processing
- Data analysis and research
- Payroll liability and deductions
- Employee Supervision
- Employee Recruitment and Hiring
- Patient Relations
- Operational Records Maintenance
- Sales strategy development
- Territory Management
- Inventory Management
- Sales Training
- Problem-Solving
Timeline
Slitting Machine Operator 3
Panasonic of North America
10.2019 - 07.2024
Fulfillment Specialist
Chewy.com
04.2019 - 08.2019
Certified Nursing Assistant
IHSS/Yuba County Office of Education
11.2017 - 09.2019
Bookkeeping Administrative Assistant
AE Electric
05.2015 - 10.2017
Contractor Sales Rep
Mendo Mill & Lumber Company
01.2005 - 09.2014
Customer Service Representative
Winter Creek Children's Home
08.2000 - 09.2001
Assisted Living Administrator
Sun Properties
01.1997 - 02.1999
Medical Records Supervisor
Pacific Regency Nursing Home
01.1996 - 01.1997
High School Diploma -
Carle High School
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