Deanna Rose
Bluefield,WV
Summary
Dynamic leader with extensive experience at Tractor Supply Company, excelling in customer service and problem-solving. Proven track record in enhancing team productivity, managing operations efficiently, and fostering positive customer relationships. Skilled in inventory control and team collaboration, consistently achieving company objectives through strategic planning and effective communication.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Interim Store Manager
Tractor Supply Company
11.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Interim ASM
Tractor Supply Company
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Club team member
Planet Fitness
04.2024 - 11.2024
- Developed strong relationships with club members by actively listening to their preferences and providing personalized recommendations based on their interests or goals.
- Boosted membership retention with excellent communication skills and attentive assistance to member needs.
- Assisted in the planning and execution of special events, ensuring memorable experiences.
Receiver
Tractor Supply Company
04.2022 - 09.2024
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
Store Manager
Tractor Supply Company
02.2020 - 04.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Team Leader Manager/Receiver
Tractor Supply Company
07.2017 - 02.2020
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Education
Diploma -
Mount View High School
Welch, WV 08.1996 - 05.2000
Bachelors - Business Managament
Concord University
Athens, WV 08.2000 - 05.2005
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Interim Store Manager
Tractor Supply Company
11.2024 - Current
Interim ASM
Tractor Supply Company
09.2024 - Current
Club team member
Planet Fitness
04.2024 - 11.2024
Receiver
Tractor Supply Company
04.2022 - 09.2024
Store Manager
Tractor Supply Company
02.2020 - 04.2022
Team Leader Manager/Receiver
Tractor Supply Company
07.2017 - 02.2020
Bachelors - Business Managament
Concord University
08.2000 - 05.2005
Diploma -
Mount View High School
08.1996 - 05.2000
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