Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deanna Ruffin

Inglewood,CA

Summary

Reliable Home Care Provider with experience in both residential and medical facility settings. Demonstrated ability to deliver compassionate care to individuals of diverse ages and health conditions, while upholding professionalism and a commitment to patient privacy. Skilled in effective communication, problem-solving, and creating personalized care plans to improve quality of life. Dedicated to making a positive impact on patients' lives through consistent high-quality care. Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. Efficient Floor Assistant known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, customer service, and merchandising strategies. Excel in communication, teamwork, and problem-solving, ensuring smooth operations on the sales floor.

Overview

14
14
years of professional experience

Work History

Home Care Provider

IHSS
Los Angeles, CA
08.2022 - Current
  • Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
  • Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
  • Monitored vital signs such as blood pressure and temperature.
  • Administered medications in accordance with physician instructions.
  • Assisted clients with mobility issues by using appropriate transfer techniques.
  • Encouraged social interaction among clients to maintain positive mental health.
  • Managed client's schedule of doctor's appointments, therapies.
  • Developed individualized plans of care based on each client's needs.
  • Assessed home environment for potential safety hazards or risks to the client's well-being.

Self Employed

Street Vendor Project
Los Angeles, CA
03.2020 - 05.2022
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Cashier/Floor Assistant

K-Mart Store
Fontana, CA
05.2014 - 07.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Stocked shelves with merchandise when needed.

Cashier

Toys"R"Us
Fontana, CA
12.2010 - 01.2014
  • Provided excellent customer service by greeting customers and addressing their inquiries regarding the store's offerings.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

High School Diploma -

Eisenhower Senior High School
Rialto, CA
05-2010

Skills

  • Care Plan Management
  • Progress Documentation
  • Client documentation
  • Case management experience
  • Compassionate client care
  • Care plan assessment

Timeline

Home Care Provider

IHSS
08.2022 - Current

Self Employed

Street Vendor Project
03.2020 - 05.2022

Cashier/Floor Assistant

K-Mart Store
05.2014 - 07.2019

Cashier

Toys"R"Us
12.2010 - 01.2014

High School Diploma -

Eisenhower Senior High School

Similar Profiles

CREATE PROFILE
Deanna Ruffin