Deanna Serrano
Portland,OR
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills, and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nurse Quality Supervisor
Providence Medical Group
Happy Valley, OR
08.2023 - Current
- Identify ongoing clinical training needs to maintain and upgrade clinical support staff competencies. Responsible for managing all clinical support staff's performance. Develop and facilitate clinical educational opportunities.
- Provide advice and expertise around clinical patient care practices, policies, and procedures.
- Maintain TJC, OSHA, and EOC compliance by supervising clinical compliance processes within the clinic. Ensure clinical workplace safety practice standards are consistently maintained, as required by policies, state and federal laws, and regulations.
Hospital Administrative Supervisor
Kaiser Westside Medical Center
Hillsboro, OR
12.2022 - 12.2024
- Directed and managed hospital operations, staffed the hospital according to patient census and acuity, and developed creative solutions when faced with minimal resources and challenging situations.
- Rounded on patient units to ensure appropriate patient care was provided, identified staff and patient needs, and continuously assessed available beds and admit capacity.
- Collaborated with managers, directors, and doctors for planned and unplanned events, and initiated escalation processes as needed.
- Ensured compliance with organizational policy and procedures, as well as regulatory requirements.
- Addressed and communicated employee issues that arose in the absence of department management.
Clinic RN
Providence Immediate Care
Portland, OR
08.2023 - 08.2024
- Recognized and responded immediately and appropriately to potentially emergent situations.
- Served as a mentor and resource for the department, including participation in the training and orientation of new staff.
Charge RN
Kaiser Westside Emergency Department
Hillsboro, OR
02.2019 - 12.2022
- Assessed and prioritized patients, and ensured high-quality nursing standards.
- Delegated patient care assignments based on the nursing needs of each patient, as well as the experience and strengths of the nursing staff.
- Continuously monitored the nursing unit and adapted to changes by providing clear, quick-thinking leadership in emergent situations.
Travel Emergency RN
MedStaff
Miami, FL
02.2017 - 02.2019
- Excelled at adapting to new environments and working as a dependable team member in several different emergency departments.
Team Lead & Staff RN
Baptist Hospital Emergency Department
Miami, FL
03.2013 - 02.2017
- Provided critical care and life-saving interventions to patients in the trauma bay.
- Enhanced leadership skills as Team Lead RN. Supervised and collaborated with a team of nurses and doctors to organize and provide quality care for urgent care-level patients.
- Served as preceptor to multiple nurses attending the emergency department's nurse transition residency program.
Telemetry RN
Homestead Hospital
Homestead, FL
07.2011 - 03.2013
- Utilized strong assessment skills to care for a culturally diverse patient population with acute medical and post-operative conditions.
Education
Bachelor's Degree - Nursing
The Ohio State University
Columbus, OH06.2011
Certification
- BLS
Timeline
Nurse Quality Supervisor
Providence Medical Group
08.2023 - Current
Clinic RN
Providence Immediate Care
08.2023 - 08.2024
Hospital Administrative Supervisor
Kaiser Westside Medical Center
12.2022 - 12.2024
Charge RN
Kaiser Westside Emergency Department
02.2019 - 12.2022
Travel Emergency RN
MedStaff
02.2017 - 02.2019
Team Lead & Staff RN
Baptist Hospital Emergency Department
03.2013 - 02.2017
Telemetry RN
Homestead Hospital
07.2011 - 03.2013
Bachelor's Degree - Nursing
The Ohio State University
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