Deanna Shahverdian
Glendale,AZ
Summary
Educational testing professional with extensive leadership experience in staff development, process and productivity improvements, database management and gifted identification. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Student Services Technician
Scottsdale Community College
11.2023 - Current
- Provides front line in-person customer service to administer and proctors variety of college level academic and placement exams, with emphasis on accuracy, efficiency, and effectiveness;
- Provides high level of direct customer service to internal and external customers including students, staff, faculty, and administrators;
- Utilizes internal technology and databases along with variety of internal/external resources and websites, including Student Information Systems (SIS) & EdReady, to administer and track exams as well as recording, entering/uploading, and communicating results
- Provides detailed verbal & written test instructions, assist with data entry, maintains accurate and secure testing environment
Gifted Testing Technician IV
Paradise Valley Unified School District
09.2017 - 06.2022
- Developed and maintained SIS, and testing data systems; reorganized data in a readable format; created systems for data extraction and cross communication between data systems.
- Utilized automated tools to extract data from primary and secondary sources; removed corrupted data and fixing coding errors and related problems in both student information system and internal Excel and Sheets files which are shared with multiple personnel and departments.
- Performed analysis to assess the quality and meaning of data as well as daily, weekly and quarterly audits to ensure data compliance for state funding.
- Planned and managed operating budget and purchased required testing materials and supplies; made recommendations to Director about new testing practices and updated versions of tests in order to stay in compliance with state and federal education requirements.
- Reviewed and approved expense reports, timesheets, and paid time off requests; scheduled coverage as needed for staff around availability of other team members.
- Monitor quality, productivity and overall effectiveness of team; held onboarding training for new team members and created manuals for processes and expectations.
- Screened, interviewed and hired staff as well as requested maintenance and operations budget for additional staff.
- Maintains a variety of confidential and non-confidential manual and electronic files and records for the purpose of ensuring availability of material as needed.
- Prepares documentation of test results for the purpose of developing recommendations and/or conveying information in accordance with established guidelines.
- Schedules student tests for the purpose of evaluating students in accordance with District and/or state requirements.
Administrative Assistant V
Paradise Valley Unified School District
05.2017 - 09.2017
- Compiles both confidential and non-confidential data from a wide variety of sources (e.g
- Calendars, budgets, staffing needs, newsletter, website, etc.) for the purpose of preparing information for assigned Director
- Maintains manual and electronic files, department budgets and accounts (e.g
- Capital M & O account, database, statistical documents, tracking systems for employee evaluations, etc.) for the purpose of providing up-to-date reference and audit trail
- Responds to a wide variety of inquiries from internal and external parties (e.g
- Staff, parents, students, visitors, public agencies, board members, etc.) for the purpose of providing information, facilitating communication among parties and/or providing direction
- Prepares a wide variety of reports, documents and correspondence of a confidential and non- confidential nature for the purpose of documenting activities, providing written reference, and/or conveying information
- Compiles reports for gifted testing throughout the school district as well as maintaining rosters for self-contained classes while corresponding with schools and parents in a timely manner.
Clerk I
Paradise Valley Unified School District
11.2016 - 04.2017
- Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries, and/or taking messages, and emailing messages
- Greets individuals entering the building (e.g Visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building security procedures
- Performs general clerical functions (e.g Scheduling of Sign Language Interpreters District-Wide, copying, faxing, data entry, filing, etc.) for the purpose of supporting various department's office operations.
Grade English Teacher
Paseo Hills School
05.2022 - 12.2022
- Demonstrates an understanding of the curriculum, subject content, and the developmentalneeds of students by providing relevant learning experiences
- Plans using the state's standards, the school's curriculum, effective strategies, resources,and data to meet the needs of all students
- Effectively engages students in learning by using a variety of instructional strategies inorder to meet individual learning needs.
Gifted Specialist ELA
Mountain Trail Middle School
09.2021 - 05.2022
- Provide instruction to gifted identified students in grades 7 & 8 in Language Arts and assesses student progress towards objectives, expectations, and/or goals for the purpose of providing feedback to students, parents, and administration
- Differentiates classroom work for the purpose of providing students with instructional materials that address individualized learning within established lesson plans
- Demonstrates pedagogical approaches that engage learners for the purpose of providing an effective program that addresses individual student requirements
- Facilitates student learning for the purpose of achieving success in academic, interpersonal and daily living skills through defined lesson plans and in a project based learning program.
Education
Bachelor of Arts - English
Arizona State University
Tempe, AZ12.2017
Skills
- Microsoft Office
- Google Suite
- Performance Management
- Staff Development
- Policy Implementation
- Team Leadership
- Time Management
- Data Analysis
- Product Optimization
- Testing Analytics
- Customer Service
Timeline
Student Services Technician
Scottsdale Community College
11.2023 - Current
Grade English Teacher
Paseo Hills School
05.2022 - 12.2022
Gifted Specialist ELA
Mountain Trail Middle School
09.2021 - 05.2022
Gifted Testing Technician IV
Paradise Valley Unified School District
09.2017 - 06.2022
Administrative Assistant V
Paradise Valley Unified School District
05.2017 - 09.2017
Clerk I
Paradise Valley Unified School District
11.2016 - 04.2017
Bachelor of Arts - English
Arizona State University
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