Deanna Shirah
Greensboro,NC
Summary
Excelled in team collaboration and problem-solving, enhancing customer satisfaction and fostering repeat business. Skilled in multitasking and communication. Achievements include boosting customer engagement through exceptional service and sales. Leadership skills gained through experience on the executive board of Alpha Chi Omega.
Overview
4
4
years of professional experience
Work History
Waitress
The Dog House
06.2022 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Answered customers' questions, recommended items, and recorded order information.
Babysitter
07.2020 - 05.2023
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Helped children complete homework assignments and school projects.
- Worked with and fostered the needs of a child with autism spectrum disorder
Sales Associate
Palm Beach Tan
08.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Handled opening/closing duties of the store.
Education
Bachelor of Science - Business Administration (BS)
University of North Carolina At Greensboro
Greensboro, NC12-2024
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Problem-solving skills
- Sales
- Communication
Timeline
Waitress
The Dog House
06.2022 - Current
Sales Associate
Palm Beach Tan
08.2021 - 05.2022
Babysitter
07.2020 - 05.2023
Bachelor of Science - Business Administration (BS)
University of North Carolina At Greensboro
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