Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Deanna Sinishtaj

Shelby Township

Summary

Visionary leader with proven track record in steering organizations toward success through strategic planning and effective management. Skilled in building cohesive teams, driving innovation, and enhancing operational efficiency to achieve business objectives. Demonstrated ability to transform challenges into opportunities, resulting in significant impact on company growth and profitability.

Overview

15
15
years of professional experience

Work History

Executive Director

Oakmont Parkway
Clinton Township
12.2023 - Current
  • Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
  • Coordinated necessary repairs or renovations with contractors as needed.
  • Handled rent collections from tenants on a monthly basis and kept accurate records of payments received.
  • Drafted leases and other legal documents associated with renting out properties.
  • Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
  • Screened potential tenants through background checks, credit reports, references.
  • Advertised vacancies via online listings, newspaper ads.
  • Performed periodic reviews of existing leases for accuracy and completeness.
  • Prepared weekly payroll reports for management review.
  • Processed employee payroll using HR software applications.
  • Managed sales team to maximize sales revenue and exceed corporate goals.
  • Oversaw business development, production and marketing.
  • Completed day-to-day duties accurately and efficiently.
  • Managed day to day operations, 125 unit community

Associate Executive Director

Brookdale
Troy
10.2023 - 12.2023
  • Assist in overseeing the essential functions of the community, with a strong emphasis on customer service.
  • Functional responsibilities include the oversight and leadership of some of the following departments in all areas of the community: dining, activities, reception, resident care, sales and marketing, business office, maintenance, and housekeeping to ensure high standards of service delivery.
  • Assist in the recruitment, hiring, coaching, and counseling of associates (including department heads), and work with department heads to ensure they are doing the same within their teams. Lead by example, being visible and available to all associates while promoting a spirit of teamwork and cooperation among all departments.
  • Engaged with residents, families, and authorized representatives to address and resolve concerns, and participates in Department Head, All Staff, and Line Up meetings.
  • Active participation with the sales and marketing for the community.
  • Active participation with associates, outside agencies, and residents, along with their authorized representatives, is essential to ensure a positive flow of communication and prompt resolution of any issues.

Sales & Marketing Manager

Brookdale
Utica
08.2022 - 10.2025
  • Listening to customers' needs and matching those needs with information about our community and the services we provide.
  • Introducing and guiding prospects through the decision-making process.
  • Extensively networking, planning events, and tours.
  • Identifying leads through community outreach, referrals, networking events, and advertising.
    Building relationships with prospects and families.
  • Coordinating and managing marketing events, creatively introducing Brookdale to new referral sources, and maintaining relationships with existing sources.
  • Effectively track and cultivate all prospects, utilizing the sales software.
  • Develop and implement marketing plans.
  • Oversee and coordinate new resident move-ins.

Administrator

Sterling Heights Comfort Care
Sterling Heights
10.2021 - 03.2022
  • Collected monthly assessments, rental fees, deposits, and payments.
  • Handled resident complaints and expedited maintenance requests.
  • Conducted apartment tours for potential residents, and answered questions about the community.
  • Updated and maintained rental agreement files and documents.
  • Monitored and documented delinquencies, and other forms of income.
  • Handled MORC (Waiver Program) invoices.
  • I worked hand in hand with the operations manager on staffing.
  • Maintained budgeting for the community.
  • Organized marketing for the community.
  • Worked hand in hand with the wellness coordinator and nurse to ensure the quality of care for residents.
  • Recognized by management for providing exceptional customer service.

Executive Director

Shelby Manor Senior Living
Shelby Township
04.2019 - 10.2020
  • Managed day-to-day operations for a 264-unit property.
  • Collected monthly assessments, rental fees, deposits, and payments.
  • Handled resident complaints, and expedited all maintenance requests.
  • Solicited and analyzed bids for repairs, renovation, and general maintenance.
  • Welcomed customers, offered assistance, and answered questions by providing rates, terms, and conditions of rental. Gave residents a proper tour of the property.
  • Updated tenant and unit information to keep current in the housing database.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
    Created and updated marketing materials for department programs and properties.
  • Oversaw the budgeting process.
    Updated and maintained rental agreement files and documents.
  • Monitored and documented all income, including delinquencies.
  • Reviewed completed applications.
  • Responsible for creating monthly activity calendars and events.

Executive Director

The Gardens of Clinton
Clinton Township
08.2013 - 04.2019
  • Managed day-to-day operations for a 121-unit property.
  • Maintained 100% occupancy.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Managed and oversaw operations, maintenance, and administration of the property.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Facilitated tenant paperwork processing and verification.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Researched new ideas for activities based on interests expressed by residents.
  • Developed and implemented activities to promote physical, mental, and emotional well-being of residents.
  • Created monthly calendars of events to inform staff and residents of upcoming activities.

Property Manager

Woodland Square Apartments
Pontiac
03.2011 - 08.2013
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Handled resident complaints and expedited maintenance requests.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Completed lease applications and verifications, notifying prospects of results.
  • Exercised direct supervision over property staff.
  • Updated tenant and unit information to keep current in housing database.
  • Facilitated tenant paperwork processing and verification.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Managed Section 8 housing applications, inspections, and tenant relations.
  • Maintained property at maximum occupancy.

Education

High School Diploma -

Utica High School
Utica, MI

Macomb Community College
Clinton Township, MI

Skills

  • Customer service
  • Budget management
  • Team leadership
  • Business development
  • Operations management
  • Marketing
  • Senior living management
  • Human resources
  • Staff management
  • Attention to detail

References

References available upon request.

Timeline

Executive Director

Oakmont Parkway
12.2023 - Current

Associate Executive Director

Brookdale
10.2023 - 12.2023

Sales & Marketing Manager

Brookdale
08.2022 - 10.2025

Administrator

Sterling Heights Comfort Care
10.2021 - 03.2022

Executive Director

Shelby Manor Senior Living
04.2019 - 10.2020

Executive Director

The Gardens of Clinton
08.2013 - 04.2019

Property Manager

Woodland Square Apartments
03.2011 - 08.2013

High School Diploma -

Utica High School

Macomb Community College

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