DeAnna Smith

Kept an accurate log of daily deliveries and pick-ups.

• Completed on-time deliveries by choosing the best and most efficient routes.
• Successfully managed challenging situations while maintaining a calm demeanor, exemplifying the company's dedication to excellent service.
• Documented mileage, deliveries, pickups, customer issues, and damages.
• Worked with road knowledge, GPS systems, and paper maps to navigate planned routes and make adjustments.

• Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
• Organized paperwork such as charts and reports for office and patient needs.
• Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
• Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
• Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
• Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.

• Oversaw a wide range of schedules and deadlines for multiple procedures, ensuring timely completion and high-quality outcomes.
• Operate accurate patient records for proper tracking of patient history and treatment.
• Developed and implemented efficient scheduling systems to maintain organized medical appointment schedules.
• Coordinated with other departments to facilitate seamless operation and excellent patient care.
• Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed budget development, forecasting, and financial reporting processes to track progress toward organizational objectives accurately.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

• Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Ensuring accurate record-keeping with diligent data entry and database management for vital company information.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.