Deanna Smith
Pauline,SC
Summary
Highly motivated professional with a strong desire to contribute to a dynamic and innovative company that values dedication and outstanding performance. Seeking a position that offers potential for advancement, leveraging skills and experience to drive success and make a meaningful impact. Committed to delivering exceptional results and continuously improving processes to achieve organizational goals.
Overview
16
16
years of professional experience
Work History
EXECUTIVE ASSISTANT HOSPICE
SPARTANBURG REGIONAL HEALTHCARE SYSTEM
11.2020 - Current
- Supports Director & Upper Management of Hospice
- Manges complex calendar of events for director and management staff on daily basis
- Prepares expense reports in timely manner
- Maintains departmental accounts payable and receivables on monthly basis
- Arranges all flights, hotel, and transportation for all incoming and outgoing management
- Plans and coordinates all departments events
- Various routine responsibilities such as answering or collecting data for routine correspondence, communicating information to managers is carried out
- Orders and maintains adequate office supplies
- Maintains work folder for documents to be signed, incoming mail, and pending
- Assures information and files are updated in accordance with DNV regulations
- Assures time and attendance reports are accurate
- Maintains confidential personnel files
- Keeps message board and bulletin boards neat and updated to ensure good communication
- Orders forms, office supplies and other supplies as requested
- Maintain departmental contact lists
- Maintain minutes for staff meetings
- Maintains all RN/SW/LPN’s license verification through state requirements
- Promoted team productivity by keeping supplies organized and well-stocked.
EXECUTIVE ASSISTANT CASE MANAGEMENT
SPARTANBURG REGIONAL HEALTHCARE SYSTEM
01.2020 - 11.2020
- Supports Director & Upper Management of Case Management
- Manges complex calendar of events for director and management staff on daily basis
- Prepares expense reports in timely manner
- Maintains departmental accounts payable and receivables on monthly basis
- Arranges all flights, hotel, and transportation for all incoming and outgoing management
- Plans and coordinates all departments events
- Various routine responsibilities such as answering or collecting data for routine correspondence, communicating information to managers is carried out
- Orders and maintains adequate office supplies
- Maintains work folder for documents to be signed, incoming mail, and pending
- Assures information and files are updated in accordance with DNV regulations
- Assures time and attendance reports are accurate
- Maintains confidential personnel files
- Keeps message board and bulletin boards neat and updated to ensure good communication
- Orders forms, office supplies and other supplies as requested
- Maintain departmental contact lists
- Maintain minutes for staff meetings
- Maintains all RN/SW/LPN’s license verification through state requirements
REGIONAL OFFICE MANAGER
CALIBER COLLISION
06.2013 - 12.2019
- CALIBER PURCHASED IMAGE COLLISION in 2017
- Overseen 11 centers between Greenville-Spartanburg-Anderson and Columbia averaging $3,000,000 (MTD) sales
- Continually reviewed the performance of various administrative tasks of the centers relating to Operations, Human Resources, Account’s receivables, and payables, hiring and onboarding of new employees, reviewed payroll on a weekly basis for accuracy identifying any opportunities found, and support/train the center teammates to remedy the opportunity
- Supported the company conversion and integration schedules as assigned with new center buyouts
- Demonstrated and modeled Caliber’s core values, organizational culture, and promoted the Caliber brand by personal example
- Trained and supported all accounting procedures as required of the Centers by CSCS Accounting including the completion of monthly Revenue Recognition Audits
- Coordinated with Operations and CSCS to identify, coordinate, and document teammate-training needs, including I-CAR certificates to achieve and maintain Gold Class status and the execution of Caliber Foundations classes
- Worked closely with General Managers and Teammate Services to address teammate process questions and concerns in a timely manner
- (i.e
- How to complete Workday HR and payroll processes)
- Participated actively in Regional and Company efforts to identify, recommend, and pilot process improvements and policy changes
- Exhibited conduct of the highest ethical standards, integrity, and honesty to prevent conflict between the interest of the Company and any personal interest
- Maintained absolute confidentiality of all Company proprietary information which includes, but is not limited to, information about the Company’s management, associates, accounts, methods of doing business, operations, marketing, and sales strategies
- Developed and enhanced own management and technical skills, as educational opportunities emerged
- Supported the Region’s safety efforts, required filings, and reporting needs with GMG Envirosafe
- Participated and contributed in Regional meetings as requested
OFFICE MANAGER
CALIBER COLLISION- IMAGE COLLISION REPAIR
03.2013 - 06.2017
- Manage schedules, organized office functions and oversees daily operations
- Hired, trained and on boarded all new employees with use of ADP and CCC1
- Manage company expenses using Visa Intellilink Spend Management
- Oversee payroll, taxes and all accounting ensuring accuracy and attention to detail
- Prepare daily, weekly, and monthly reports and updated calendar of appointments
- Resolve vendor statements regarding accounts payable and receivable
- Process claims through CCC1 while communicating efficiently with the proper insurance companies for on time payments and rental coverages
- Answer, screen, and redirect phone calls
- Purchase and maintain office supplies inventory while adhering to budgeting practices
- Maintain and organize records to company standards and expectations
PURCHASING AGENT / MARKETING COORDINATOR
PRECIOUS METALS AND GOLD
08.2011 - 03.2013
- Buying of Gold, Silver, and other Precious Metals
- Checking for quality and Karat of each piece
- Kept spreadsheet documents of number advancements and daily incoming and outgoing till
- Communicated daily market rates with customers while ensuring customer service standards
- Lead weekly engagement meeting with other purchasing agents in surrounding area
- Marketing publications on several platforms
- Attended marketing events such as trade shows (buying & selling).
EVENT COORDINATOR
GREENVILLE COUNTRY CLUB
01.2011 - 01.2012
- Responded to inquires and leads in a timely manner per business guidelines
- Established and maintained relationships with clients, vendors and members
- Hosted venue tours and booked events
- Assisted clients through planning process of food and beverage selections, timelines, event details and logistics along with room selection and layout.
- Assisted management with member activities, tournaments and board meetings.
- Collection of member payments.
- Bartending services as needed.
- Kept stock and inventory of all supplies including daily pour count in bar area
- Managed weekly schedules and PPT request
MANAGER/BARTENDER/SERVER
DUDLEY’S
08.2008 - 11.2011
- Oversaw entire staff of restaurant and coordinating of daily side work
- Analyzed restaurant sales and organization of events
- Weekly analysis with Bevenco
- Reconciled register and made nightly deposits
- Bartended
- Maintained cleanliness of front and back of the house
- Provided customer support by resolving any complaints about service and quality
Education
Business Administrative -
SPARTANBURG COMMUNITY COLLEGE
SPARTANBURG, SC05.2011
High School Diploma -
DORMAN HIGH SCHOOL
ROEBUCK, SC01.2006
Academic Scholarship -
R.D ANDERSON VOCATIONAL SCHOOL
MOORE, SC01.2006
Skills
- Strong computer skills (WORD, OUTLOOK, TEAMS, VISIO, MICROSOFT 365)
- Ability to multitask
- Ability to learn new tools quickly
- Ability to work independently
- Effective communication skills
- Strong sense of urgency
- Well organized and detail oriented
- Ability to maintain confidentiality
- Expense Reporting
- File Organization
- General Ledger & PO processing
- Payroll
- Accounts Receivable & Payables
- Documentation and Recordkeeping
- Office Management
- Friendly demeanor and phone etiquette
References
Available upon request
Timeline
EXECUTIVE ASSISTANT HOSPICE
SPARTANBURG REGIONAL HEALTHCARE SYSTEM
11.2020 - Current
EXECUTIVE ASSISTANT CASE MANAGEMENT
SPARTANBURG REGIONAL HEALTHCARE SYSTEM
01.2020 - 11.2020
REGIONAL OFFICE MANAGER
CALIBER COLLISION
06.2013 - 12.2019
OFFICE MANAGER
CALIBER COLLISION- IMAGE COLLISION REPAIR
03.2013 - 06.2017
PURCHASING AGENT / MARKETING COORDINATOR
PRECIOUS METALS AND GOLD
08.2011 - 03.2013
EVENT COORDINATOR
GREENVILLE COUNTRY CLUB
01.2011 - 01.2012
MANAGER/BARTENDER/SERVER
DUDLEY’S
08.2008 - 11.2011
Business Administrative -
SPARTANBURG COMMUNITY COLLEGE
High School Diploma -
DORMAN HIGH SCHOOL
Academic Scholarship -
R.D ANDERSON VOCATIONAL SCHOOL
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