Deanna Spring
Albany
Summary
Results-driven learner passionate about continuous improvement and committed to academic excellence. Proven ability to adapt to new challenges while contributing effectively to team efforts. Recognized for reliability and flexibility, complemented by strong critical thinking and collaboration skills. Consistently maintains high standards and delivers quality results in all endeavors.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Joann Fabric and Crafts
Chillicothe, OH
09.2013 - 05.2025
- Oversaw operations of multiple stores with a combined revenue of $5.5 million.
- Facilitated comprehensive training programs for over 100 team members to enhance customer service skills, retail knowledge, and adherence to sales and store standards.
- Enhanced customer service strategies to achieve a satisfaction rate of 92%.
- Achieved omni fill rate of 96.2%, ensuring optimal inventory management.
- Oversaw P&L management through strategic labor optimization.
Assistant Manager/ Keyholder/ Education Coordinator
Joann Fabric and Crafts
Ashland, KY And Chillicothe, OH
- Analyzed workload requirements and crafted efficient weekly schedules to meet operational needs.
- Managed and coordinated multiple store projects, delivering high-quality results through meticulous planning and execution.
- Directed team of over 20 members, ensuring efficient workflow and collaboration.
- Oversaw daily operations to ensure exceptional customer service and foster team engagement.
- Cultivated team alignment with Joann's mission and vision through effective leadership.
- Directed freight and merchandising team to attain visual excellence standards.
- Directed strategic initiatives within education department to enhance curriculum effectiveness.
- Facilitated organization of quarterly open houses to enhance community engagement.
- Oversaw regulation of paperwork for customer sign-ups.
- Developed innovative strategies to enhance engagement in educational classes.
Education
Medical Coding
University of Rio Grande
McArthur, OH05-2026
A.A. - Business Management
Ohio University Southern Campus
Ironton, Ohio06-2008
Skills
- Excellent interpersonal and communication skills
- Poised under pressure
- Experienced in most retail positions
- Fun and energetic
- Proficient in use of computers, including MS Office products, POS, and Inventory Management Systems
Interests
Photography, Mixed media art, crocheting, resin crafting
Timeline
Store Manager
Joann Fabric and Crafts
09.2013 - 05.2025
A.A. - Business Management
Ohio University Southern Campus
Assistant Manager/ Keyholder/ Education Coordinator
Joann Fabric and Crafts
Medical Coding
University of Rio Grande