Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deanna Spruill

Moyock,NC

Summary

  • Detail-oriented tax clerk known for high productivity and efficient task execution. Expertise in tax preparation, regulatory compliance, and maintaining accurate financial records. Strong time management and problem-solving skills, with a proven ability to adapt to new software and regulatory changes. Effective communicator with organizational skills, thriving in fast-paced environments while assisting citizens with tax inquiries and providing administrative support.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Tax Clerk (Personal/Business Personal Property)

Currituck County
Currituck, NC
08.2015 - Current
  • Processes all personal and business personal property tax listing forms.
  • Performs audits and comprehensive evaluations of business personal property accounts by reviewing confidential returns, depreciation schedules, and utilizing data from the office, citizens, and the North Carolina Department of Revenue.
  • Executes field inspections and audits for business personal property accounts to ensure accurate classifications.
  • Analyzes data from diverse sources to identify new businesses in Currituck County.
  • Facilitate access for citizens, attorneys, real estate agents, and others to GIS tools, county website navigation, Deed retrieval, and property history research.
  • Assist citizens with inquiries regarding personal and business personal property tax assessments, and provide public assistance in administrative and technical matters.
  • Ensures precise management of accounts through diligent updates to ownership, addresses, and notifications.
  • Compiles and processes personal property listings, including motor vehicles, boats, trailers, mobile homes, and real estate, ensuring accurate valuation and district assignment.
  • Analyzes and adjusts monthly DMV motor vehicle tax queues, ensuring accurate billing, processing refund applications, and releasing.
  • Maintains precise records of all Military LES's for exemption of personal property.
  • Oversees and maintains Mobile Home Park List for a minimum of 10 parks.
  • Ensure precision of all deeds recorded, confirming parcel IDs, ownership details, and tax payments before providing Land Transfer Stamps.
  • Guide new hires through comprehensive training sessions, enhancing their understanding of tax processes.

Tax Clerk (Tax Collecting)

Currituck County
Currituck, NC
06.2011 - 08.2015
  • Executed clerical and technical tasks for tax assessment and collection, including payment processing and actions on delinquent accounts.
  • Conducted research to implement enforcement actions, such as wage garnishments and bank account attachments.
  • Managed client databases with detailed financial information, income sources, and investments.
  • Guided clients on tax-related matters, including deductions, credits, and exemptions.
  • Identified customer needs promptly to enhance service delivery.
  • Performed daily duties accurately and efficiently to maintain operational integrity.
  • Engaged customers through effective interpersonal skills to foster positive relationships.
  • Supported colleagues to promote a collaborative work environment.

Graphic Designer

Precision Printing
Elizabeth City, NC
08.1992 - 06.2011
  • Created print materials including brochures, flyers, and posters.
  • Developed graphics, logos, and layouts for product visuals and corporate branding using Adobe Creative Suite.
    Collaborated with clients to customize design and layout of business and personal documents.
  • Addressed all incoming calls, acknowledged, and facilitated assistance for all incoming customers.
  • Tracked production progress from initiation to completion, providing timely updates to customers.
  • Tracked records of all finished jobs, including detailed cost information, and issued invoices for completed work. Ensured timely collection of payments.
  • Used effective interpersonal and solution-oriented skills to maintain excellent customer service.
  • Resolved customer complaints regarding print jobs promptly and professionally.
  • Performed quality control checks for precision in all printed materials.
    Executed various support services including collating, folding, stapling, binding, and laminating.
  • Trimmed edges of books using cutting equipment or manual techniques to achieve desired sizes.
  • Adjusted settings on machines as needed according to job requirements or customer specifications.

Education

High School Diploma -

Currituck County High School
Barco, NC
06-1986

Skills

  • Tax law and compliance
  • Customer service
  • Data analysis
  • Client management
  • Payment processing
  • Team collaboration
  • Training and development
  • Spreadsheet analytics
  • Critical thinking and communication
  • GIS navigation

Certification

  • Property Tax Listing and Assessing in North Carolina - UNC School of Government
  • Personal Property Appraisal and Assessment - NCDOR
  • Tax Administration in North Carolina - NCDOR

Timeline

Tax Clerk (Personal/Business Personal Property)

Currituck County
08.2015 - Current

Tax Clerk (Tax Collecting)

Currituck County
06.2011 - 08.2015

Graphic Designer

Precision Printing
08.1992 - 06.2011

High School Diploma -

Currituck County High School

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