Deanna Szalkai
Sterling,VA
Summary
As a professional with a lot of experience across multiple industries, I excel in roles that demand adaptability. While currently working as a Patient Care Coordinator, I am excited and looking to transition my skills to a role in Administration and/or Healthcare; where I can use my diverse expertise to succeed.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Great Falls Eyecare
12.2024 - Current
- Answered incoming calls, scheduled appointments and filed medical records.
- Delivered support to medical staff in completion of patient paperwork.
- Verified patient insurance eligibility and entered patient information into system.
- Organized patient records and database to facilitate information storage and retrieval.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Trained new staff on filing, phone etiquette and other office duties.
Communications Specialist
Ashby Ponds
05.2024 - 11.2024
- Greeted guests and residents at the front desk and helped with any concerns.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Processed security badges for residents and staff.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Sorted, received, and distributed all mail for residents and staff.
Front Desk Manager
Radon Control Professionals
09.2021 - 03.2024
- Established team priorities, maintained schedules and monitored performance.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained inventory of office supplies and placed orders.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Education
Associate of Science - Health Administration
Northern Virginia Community College
Annandale, VA06-2025
High School Diploma -
Dominion High School
Sterling, VA06-2012
Skills
- Billing statement processing
- Medical record requests
- Database coordination
- HIPAA protocol adherence
- Organizational skills
- Patient care
- Critical thinking skills
- Payment collection
- Scheduling
- Office administration
- Multi-Line Phone
- Microsoft Office
- POS Systems
Timeline
Patient Care Coordinator
Great Falls Eyecare
12.2024 - Current
Communications Specialist
Ashby Ponds
05.2024 - 11.2024
Front Desk Manager
Radon Control Professionals
09.2021 - 03.2024
Associate of Science - Health Administration
Northern Virginia Community College
High School Diploma -
Dominion High School
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