Deanna Tabone
West Lebanon,New Hampshire
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Store Manager Trainer
STARBUCKS COFFEE COMPANY
11.2021 - Current
- Provided coaching and mentoring to partners and peers by having courageous conversations and leading through joy and craft.
- Oversaw, trained, and encouraged partners, creating a culture of results and performance. Strong ability to inspire a new or tenured team to meet and achieve goals with a sense of belonging.
- Assessed skill gaps for partners and led partners through changes with utilization of training guides, coaching resources and Partner Development Conversations.
- Drove sales to meet RMIP and Budgeted Labor to meet Controllable Contribution goals
- Planned and executed promotional launches to Create the Starbucks Experience with a Merchant Mindset.
Shift Supervisor
STARBUCKS COFFEE COMPANY
08.2019 - 11.2021
- Helped Store Manager meet and exceed expectations in relation to connection, quality and speed through team building.
- Maintained a clean, safe and ready environment for partners and customers alike through the utilization and deployment of operations station cards.
- Led and trained partners in weekly Clean Play evenings, teaching others how to clean and maintain equipment for operations.
- Responded to and resolved customer questions and concerns by referencing the ACT decision model and the LATTE model.
- Implemented policies and standard operating procedures for continuous improvement by leading and driving results throughout a district within Shift Supervisor Approach.
Reception Manager
Aqua Salon and Spa
03.2013 - 06.2019
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Organized and updated databases, records and other information resources.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Education
Associate of Arts - Sociology
Saint Leo University
Saint Leo, FL08-2010
Skills
- Recruitment and hiring
- Coaching and mentoring
- Store operations
- Sales forecasting
- Customer engagement
- Brand awareness
Timeline
Store Manager Trainer
STARBUCKS COFFEE COMPANY
11.2021 - Current
Shift Supervisor
STARBUCKS COFFEE COMPANY
08.2019 - 11.2021
Reception Manager
Aqua Salon and Spa
03.2013 - 06.2019
Associate of Arts - Sociology
Saint Leo University
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