DEANNA LANE
Canton
Summary
Detail-oriented team player with strong organizational skills and excellent written and verbal communication. Ability to handle multiple projects simultaneously with a high degree of accuracy. Over 20 years in administrative roles with experience in a wide array of customer relations/sales.
Overview
28
28
years of professional experience
Work History
Sales Administrative Assistant
Kyocera
06.2023 - Current
- Served as interface between sales, production, and customers to ensure orders were processed in a timely manner.
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Elevated client relations with prompt follow-ups on inquiries or concerns, ensuring positive rapport with customers throughout the sales process.
Sales Administrative Coordinator
SensComp
10.2021 - 06.2023
- Main contact for all customer interaction providing customer setup, product information, quoting, order placement, invoicing, and processing payments
- Coordinate with production team, shipping department, and outside vendors for scheduling of all outgoing orders and incoming inventory as well as ensuring inventory levels are maintained and accurate
- Maintained business website as well as inventory and incoming orders on Amazon and DigiKey
- Assisting President with various clerical tasks such as scheduling meeting, providing meeting minutes, research tasks and special assignments as needed
Tax Administrative Support
Rehmann
07.2019 - 10.2021
- Completed prepared tax returns for submission to federal and state level filing.
- Assisted the Office Managing Tax Principal with all administrative tasks such as drafting correspondence to clients, assisting clients with tax information, managing calendar events, research of client tax information and creation of reports.
Product Configuration Analyst
Roush Enterprises
04.2018 - 07.2019
- Created and maintained planning and production Bills of Material with an extensive list of raw materials and components both manufactured and purchased for vehicle builds.
- Worked closely with purchasing, engineering, and project management to ensure accurate input of material on BOMs including making regular updates to builds and kits for service and retail sales within the automotive industry Created and maintained price list information for retail sales kits
Junior Buyer
Roush Enterprises
12.2017 - 04.2018
- Created purchase orders from requisitions provided by Roush IT and Facilities departments
- Ensured that all orders were received by vendors and delivered as promised
- Tracked spending and reconciled credit card purchases monthly
- Setup of new vendors
- Reconciled weekly backorder and matched exception reports
Administrative Assistant
Roush Enterprises
09.2015 - 12.2017
- Greeted visitors
- Fielded incoming calls at the corporate office
- Assisted engineering directors and project managers with clerical tasks such as time entry/adjustment, fuel receipt allocation, expense report processing, travel arrangements and meeting arrangements
- Provided badge access processing
- Processed activity requests
- Aided in special events
Administrative Assistant/Customer Service Representative/Bid Coordinator/Marketing Assistant/Transportation Assistant
U. S. Foodservice
10.1997 - 09.2003
- Provided all clerical support duties for President/Executive staff/Sales Management
- Assisted in coordinating and operating special events
- Generated and implemented sales/forecasting spreadsheets
- Assisted sales staff and management with acquisition and input of sales orders
- Acquired, assembled, and presented customer bidding figures
- Arranged for company-wide travel and transportation arrangements
Education
Associates - General Studies
Schoolcraft College
Livonia, MI2017
High School Diploma - General
Woodhaven High School
Flat Rock, MI1992
Skills
- Data Analysis Proficient
- Excellent verbal & written Communication
- Excel/Word/PowerPoint/Outlook
- Self-directed/fast learner
- Multitasking and Organization
- Customer service
- Active Listening
- Sales analysis
Timeline
Sales Administrative Assistant
Kyocera
06.2023 - Current
Sales Administrative Coordinator
SensComp
10.2021 - 06.2023
Tax Administrative Support
Rehmann
07.2019 - 10.2021
Product Configuration Analyst
Roush Enterprises
04.2018 - 07.2019
Junior Buyer
Roush Enterprises
12.2017 - 04.2018
Administrative Assistant
Roush Enterprises
09.2015 - 12.2017
Administrative Assistant/Customer Service Representative/Bid Coordinator/Marketing Assistant/Transportation Assistant
U. S. Foodservice
10.1997 - 09.2003
High School Diploma - General
Woodhaven High School
Associates - General Studies
Schoolcraft College
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