Deanna Underdahl
Stockton,CA
Summary
Hardworking driver with experience in navigating diverse route, ensuring timely deliveries and providing excellent customer service. Strong problem solving abilities, excels in a fast paced environment with great communication skills (both verbal and written). Comfortable working independently or with a team to accomplish on-time accurate tasks. Brings positive attitude and a solid dedication to customer satisfaction.
Overview
4
4
years of professional experience
Work History
Driver
DHL Express
08.2023 - 06.2024
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Obtained signatures from customers upon delivery of goods.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Package Handler
Fed Ex Warehouse
06.2023 - 08.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Receptionist
Accurate Auto Glass
01.2020 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Supported company correspondence by drafting and distributing memos and emails.
- Strengthened vendor relationships through regular communication and timely coordination of services.
Education
High School Diploma -
Plaza Robles High School
Stockton, CA05-2000
Skills
- Delivery
- Customer service
- Clean driving record
- City and non-city driving
- GPS navigation
- Route determination
- Problem-solving abilities
- Multitasking
- Organizational skills
- Heavy lifting
- Attention to detail
- Decision-making
Additional Information
Clean driving record
Timeline
Driver
DHL Express
08.2023 - 06.2024
Package Handler
Fed Ex Warehouse
06.2023 - 08.2023
Receptionist
Accurate Auto Glass
01.2020 - 05.2023
High School Diploma -
Plaza Robles High School
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