Deanna Giunta
Punta Gorda,FL
Summary
A tenacious and dedicated individual, equipped with a diverse and promising skill set that is conducive to creating positive team relationships and productive setting. Bringing forth 6+ years of exceptional service in consumer relations with the ability to communicate effectively across all departments. Organized and dependable individual, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and individual goals. Lastly, and arguably most importantly, committed to building and fostering positive and fruitful relationships with all surrounding entities to cultivate a culture that we can all be proud of.
Overview
8
8
years of professional experience
Work History
Property Manager
NDC Asset Management
Port Charlotte, FL
04.2023 - 10.2023
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Facilitated tenant paperwork processing and verification.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Online Fulfillment Assistant Manager
Trulieve Inc.
04.2020 - 02.2023
- Oversees efficient execution of online order fulfillment for patient's pick-up and delivery orders.
- Maintain ultimate patient experience by leading and coaching my team to company service standards and above.
- Responsible for keeping track of supplies such as product bags and office materials.
- Interacted with patients in friendly and knowledgeable way.
- Maintained tidy, organized and clean work areas to promote optimal productivity and safety standards.
- Handled up to and exceeding 50 phone calls per day to address patient in inquiries or concerns such as, fulfillment confirmation, prescription limit issues or items being out of stock etc.
- Stocked drawers, racks, and cabinets with new or transferred merchandise following FIFO.
- Create ways to make operations run more efficiently.
- Worked effectively in fast-paced environments.
Automotive Detailer
Punta Gorda Car Wash
12.2019 - 03.2020
- Vacuumed interiors of over 60+ vehicles daily to remove dirt and debris.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Washed cars and trucks daily for auto dealership.
- Reported customer-oriented issues immediately to site manager for swift assistance and resolution.
- Washed, waxed and buffed minimum 3 vehicle bodies for professional shine and full detailing.
Cook/Associate
The Trading Post At Burnt Store Marina
08.2017 - 12.2019
- Offered tasty options for people following vegetarian, gluten-free and allergy-sensitive diets.
- Collaborated with all team members and owner to create new menu options every week to accommodate the diverse demographic we attracted.
- Ordered ingredients and cooking supplies needed to prepare food for customers, residents, and tourists.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Assisted people with any questions about the merchandise we sold as a souvenir shop as well.
Truck Unloader
Walmart
03.2016 - 06.2017
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
- Sorted and properly arranged items.
- Assisted other team members in navigating large loads.
- Adhered to company safety protocols and complied with OSHA standards.
Education
Medical Assistant Certification - Medical Assistant
Harris School of Business - Voorhees
Voorhees, NJ 11.2014 - 02.2015
High School Diploma -
Timber Creek High School
Sicklerville, NJ06.2014
Skills
- Excellent Communication
- Creative thinking and problem solving
- Microsoft office
- Adaptability
- Able to quickly grasp new concepts
- Safety Regulation Adherence
- Team Leadership
- Property Management
- Sales and Marketing
- Preventive Maintenance
- Customer Service-Focused
- Skilled Multi-Tasker
- Team Building
- Computer Skills
- Organizational Skills
- Self-Directed
- CPR/First-aid Certified
- Quality Assurance
References
References available upon request.
Timeline
Property Manager
NDC Asset Management
04.2023 - 10.2023
Online Fulfillment Assistant Manager
Trulieve Inc.
04.2020 - 02.2023
Automotive Detailer
Punta Gorda Car Wash
12.2019 - 03.2020
Cook/Associate
The Trading Post At Burnt Store Marina
08.2017 - 12.2019
Truck Unloader
Walmart
03.2016 - 06.2017
Medical Assistant Certification - Medical Assistant
Harris School of Business - Voorhees
11.2014 - 02.2015
High School Diploma -
Timber Creek High School