Deanna Savage
Houston,TX
Overview
12
12
years of professional experience
Work History
Resident Manager
American Homes 4 Rent | AMH
Houston, TX
04.2025 - Current
- Single-Family Property Manager
- Maintaine accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Manage real estate transactions from initiation to closing.
- Process evictions when necessary in accordance with state laws and procedures.
- Issue non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Coordinate with maintenance and contractors to promote timely turnovers after move-outs.
- Implement leasing strategies to attract new tenants and reduce vacancy rates.
Project Manager
Dormakaba
Las Vegas, NV
07.2023 - 04.2025
- Managed projects for an international security manufacturing company that provides door and lock hardware.
- Coordinated orders for closers, operators, locks, exit devices, and electronic access control components for multiple commercial buildings in Canada, and the USA.
- Managed 80-100 projects daily on payment statuses, tracking statuses through FedEx, and order statuses.
- Developed and updated project plans to document objectives, technologies, and funding.
- Submitted budget estimates, progress reports and cost tracking reports.
- Communicated with vendors and installers to perform lock installations at different facilities.
- Requested and finalized invoices for payments to be processed for vendors once projects are completed.
- Create and issue change orders when new items are purchased.
- Served as point-of-contact to support order management, testing and reporting.
- Established and maintained quality performance metrics to meet objectives.
- Liaise with hotels on Smartsheets to go over project statuses, payments and shipment statuses bi-weekly.
Service Coordinator
Mechanical Products Nevada, inc
Las Vegas, NV
11.2022 - 07.2023
- Coordinated technicians schedules for a manufacturing commercial HVAC company that specializes in commercial HVAC and plumbing equipment.
- Determined schedules, sequences and assignments for work activities based on priority and quantity of equipment.
- Followed up with technicians and regional managers to receive and communicate status updates.
- Confirmed completed or closed work orders by reviewing notes and following up on pending items.
- Obtained paperwork from the field and distributed to field managers for processing.
- Created an efficient maintenance schedule to keep systems running at peak levels for the entire year.
- Trained employees on how to handle daily tasks and improve performance.
- Scheduled hvac technicians to perform maintenance on air handling units at SWITCH Las Vegas and SWITCH Reno.
- Scheduled pre start up/start up for HVAC units being delivered to SWITCH.
- Approved weekly time cards for technicians for payroll.
Property Management Assistant
American Homes 4 Rent
Las Vegas, NV
06.2021 - 11.2022
- Tenant screening and verification.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Processed invoices daily from vendors that completed maintenance work in tenants' homes.
- Approve purchase orders upon completion of work done by selected vendors.
- Processed incoming payments from tenants in a timely manner.
- Drafted and monitored budgets for overall maintenance and operations.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Handled all escalated tenants and outside vendors with proper care, knowledge, and patience.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
Field Scheduling Coordinator
American Homes 4 Rent
Las Vegas, NV
02.2017 - 06.2021
- Created and dispatched work orders directly for field technicians and superintendents that handle maintenance work for occupied/vacant homes.
- Handled escalated tenants and emergency phone calls related to maintenance needs.
- Scheduled 50-60 work orders daily for technicians to address routine maintenance visits, warranty work, parts install, and appliance install.
- Worked under 3+ regional managers to coordinate with technician’s schedule daily.
Maintenance Coordinator II
American Homes 4 Rent
Las Vegas, NV
02.2016 - 02.2017
- Optimized and routed technicians schedules for a Property Management Company.
- Dispatched work orders to 3rd party vendors to address emergency/minor urgent issues.
- Handled escalated tenants and emergency phone calls related to maintenance needs.
- Handled Inbound/outbound calls to follow up on services provided.
- Created pricing invoices for appliance replacement facilities.
Emergency Roadside Dispatcher
Quest Software
Las Vegas, NV
11.2014 - 11.2015
- Received inbound calls from insured members for roadside assistance, provided updates of estimated driver arrival time, processed payments and explain billing.
- Setup Auto Pay and assisted with payment arrangements to save members in jeopardy of cancellation for non-payment.
Customer Service Representative
State Farm Insurance
Las Vegas, NV
01.2014 - 08.2014
- Temp position
- Meet and greet walk in customers
- Handled inbound phone calls/outbound calls
- Investigated and recorded testimony of insureds due to an auto accident.
Education
Active Real Estate License #835466 -
Aceable Agent - Texas Real Estate
Online 202503-2025
Standard Diploma -
Cheyenne High School
06.2009
Skills
- Microsoft office
- CRM
- Excel
- Yardi
- Field service
- Microsoft Project
- Smartsheets
- One Note
- Rent Cafe
Timeline
Resident Manager
American Homes 4 Rent | AMH
04.2025 - Current
Project Manager
Dormakaba
07.2023 - 04.2025
Service Coordinator
Mechanical Products Nevada, inc
11.2022 - 07.2023
Property Management Assistant
American Homes 4 Rent
06.2021 - 11.2022
Field Scheduling Coordinator
American Homes 4 Rent
02.2017 - 06.2021
Maintenance Coordinator II
American Homes 4 Rent
02.2016 - 02.2017
Emergency Roadside Dispatcher
Quest Software
11.2014 - 11.2015
Customer Service Representative
State Farm Insurance
01.2014 - 08.2014
Standard Diploma -
Cheyenne High School
Active Real Estate License #835466 -
Aceable Agent - Texas Real Estate
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