A full or part time position, utilizing experience and increasing knowledge with a chance for advancement. Detail-oriented professional with superb people skills. Engaging and helpful customer service.
Hi, I’m
Deanna P. Crudup
Joliet,IL
Summary
Overview
16
years of professional experience
Work History
My1Hair Solution Salon & Spa
Salon Manager
05.2022 - Current
Job overview
- Handled employee scheduling and coverage needs during business hours.
- Managed a staff of 5, with a cliental base of over 1000 people.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Promoted business through marketing initiatives and use of social media.
- Scheduled employees to maintain adequate coverage during business hours.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Managed cash flow, business transactions, banking, and accounting processes.
- Maintained general appointment calendar and set shift schedules.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Thornton's LLC
Customer Service/Cashier
08.2020 - 02.2023
Job overview
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card and check transactions to complete customer purchases.
- Checked personal identifications during alcohol and tobacco sales.
- Met customer service goals and exceeded customer expectations.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Developed and managed relationships with customers to increase customer loyalty.
Trinity Broadcasting Network, 2880 Vision Court
Public Affairs Director / Assistant, Production Manager
08.2015 - 01.2020
Job overview
- Perform meetings with organizations, plan video shoot dates, capture videos and b-roll out in the community
- Design graphic work and video editing to tv programs
- Provide office organization to a crew of 5 people
- Manage a production floor as a Floor Director during productions.
- Helped with photo and video production and performed visual and sound editing tasks.
- Wrote and conducted formal performance reviews for production personnel.
- Used Adobe and Microsoft software to create and distribute press releases to media outlets.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
Gateway Worship Assembly
Administrative Assistant \, Graphic Designer
08.2007 - 08.2019
Job overview
- Perform duties that cater to the administrative and managerial requirements.
- Completed final touches for projects before rollout.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Cornerstone Services
Residential Supervisor
07.2014 - 05.2016
Job overview
- Performed household upkeep, teaching residents everyday life skills and transportingresidents to doctor's appointments and other daily errands.
Home Healthcare
Caregiver Technician
02.2011 - 05.2012
Job overview
- (815)730-4325
- Performed basic health care for clients and taking care of common household chores.
Education
Bryan UniversityTempe, AZ
Associate of Applied Science from graphic & Website Design
05.2025
University Overview
Joliet Jr. CollegeJoliet, IL
Some College (No Degree) from Graphic Design
University Overview
815)729-9020Graphic Design
Joliet West High SchoolJoliet, IL
05.2002
University Overview
Skills
- Client Needs Assessment
- Cleanliness and Sanitation
- Time Management
- Day-to-Day Operations
- Customer Service
- Customer Inquiries
- Problem-Solving Skills
- Providing Feedback
- Cash Management
- Decision-Making Skill
- Microsoft Office
- Account Management
References
References
Dr. Glenda McCullum
Joliet, IL
(815)342-8956
Jametha Owens
Dekalb, IL
(815)757-1238
Kimberly Burrnet
Joliet,IL
(773)742-0710
Derrick Franklin
Joliet, IL
(815)764-8650
Timeline
Salon Manager
My1Hair Solution Salon & Spa
05.2022 - Current
Customer Service/Cashier
Thornton's LLC
08.2020 - 02.2023
Public Affairs Director / Assistant, Production Manager
Trinity Broadcasting Network, 2880 Vision Court
08.2015 - 01.2020
Residential Supervisor
Cornerstone Services
07.2014 - 05.2016
Caregiver Technician
Home Healthcare
02.2011 - 05.2012
Administrative Assistant \, Graphic Designer
Gateway Worship Assembly
08.2007 - 08.2019
Bryan University
Associate of Applied Science from graphic & Website Design
Joliet Jr. College
Some College (No Degree) from Graphic Design
Joliet West High School
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