Deanne Darling
San Antonio,TX
Summary
Dependable and hardworking individual with extensive customer service experience. Willing and eager to learn new skills and explore new opportunities and experiences.
Overview
15
15
years of professional experience
Work History
Professional Pet Stylist
PetSmart
05.2011 - Current
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Educated visitors and staff on proper animal care and handling.
- Kept grooming areas and kennels neat and clean.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Recommended products best suited to the needs of the pets and clients.
- Created appointments for pets to best accommodate both convenience for the client and safety for the pets.
- Answered questions and booked appointments both in person and by phone
Crew Member
Cold Stone Creamery
03.2011 - 05.2011
- Completed milkshakes and ice cream desserts for customers.
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Worked front counter, took orders and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
No Degree - Medical Billing And Coding
Kaplan College
San Antonio, TX09.
Skills
- Customer communication
- Relationship building
- Organizational skills
- Reliability
- Dependable and responsible
- Adaptability and flexibility
Timeline
Professional Pet Stylist
PetSmart
05.2011 - Current
Crew Member
Cold Stone Creamery
03.2011 - 05.2011
No Degree - Medical Billing And Coding
Kaplan College
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