Deanne Kincaid
Shasta,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Custom Rehab Specialist
New West Medical
Redding, CA
02.2025 - Current
Providing excellent customer service to Rehab clients and their providers to supply wheelchairs and other medically necessary devices. Collecting and submitting required documents to their insurance companies. Completing files for billing. Managed 3 ATP's and their caseloads in 4 regions.
Central Sterile Processing Technician
Dignity Health
Redding, CA
12.2024 - 02.2025
Customer Service Specialist
National Seating and Mobility
Redding, CA
09.2022 - 12.2024
Customer Service Specialist for National Wheelchair Compay. I organized deliveries to clients, answered status questions on orders, scheduled repair appointments for clients, received, organized and built inventory.
Customer Service Specialist
Guitons Pool Center
Redding, CA
04.2019 - 09.2022
A/R duties, routing of technicians, reconcliagtion of cash drawers, data entry, managed 1100 customers.
Education
Accounting Certificate -
Shasta College
Redding, CA06-2020
Skills
- Excellent Customer Service Skills
- Insurance Submission Experience
- 10 Key by Touch and 40 WPM
- Dependable
- Accounting Certificate
- Mobility Advisor and Bright Tree
Timeline
Custom Rehab Specialist
New West Medical
02.2025 - Current
Central Sterile Processing Technician
Dignity Health
12.2024 - 02.2025
Customer Service Specialist
National Seating and Mobility
09.2022 - 12.2024
Customer Service Specialist
Guitons Pool Center
04.2019 - 09.2022
Accounting Certificate -
Shasta College