Deanne O'Neill
Woodridge,Illinois
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
Direct Support Professional I
PremierCare Consulting, LLC
09.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Director of Special Projects
New Avenue Dental
08.2024 - Current
- Mentored junior colleagues on best practices and methodologies used within special projects, fostering professional growth and development.
- Strengthened communication between departments, fostering collaboration and ultimately driving project success.
- Directed the successful launch of company-wide training programs aimed at enhancing employee skillsets.
- Implemented risk management strategies to mitigate potential issues during the course of projects.
- Asset Tracing and Recovery
Director of Operations
Midwest Center for Dentistry and Implants
09.2022 - 08.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Practice Manager
Dr. Kathryn Kennedy, DDS
04.2021 - 06.2022
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Administrative Assistant
Niki Laskaris, D.D.S., LLC
11.2011 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Asset Tracing and Recovery
Business Operations Manager
Family Dental Care of Oak Park
08.1999 - 11.2018
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decisionmaking.
Education
Certification - Financial Forensics And Fraud Investigation
Association of Certified Fraud Examiners
OnlineDirect Support Professional - Special Education
PremierCare Consulting
Naperville, ILMBA in Business Administration -
Keller Graduate School of Management
Addison, IL01.2020
Master of Science in Human Resources Management -
Keller Graduate School of Management
Addison, IL01.2018
Bachelor of Science in Healthcare Administration Management -
DeVry University
Downers Grove, IL01.2016
Skills
- Policy and procedure development
- Strategic business planning
- Health information systems
- Strategic Thinking
- Performance Appraisals
- Staff supervision
- Operational Efficiency
- Skip Tracing
- Legal Compliance
- Client Confidentiality
- Teamwork and Collaboration
- Debt recovery
- Documentation and Recordkeeping
- Professional ethics
- Analytical and Critical Thinking
- Client Relationship Management
- Account Reconciliation
- Training and Teaching
- Investigative research
- Quickbooks
- Accounting and bookkeeping
State
Illinois
City
Woodridge
Timeline
Direct Support Professional I
PremierCare Consulting, LLC
09.2024 - Current
Director of Special Projects
New Avenue Dental
08.2024 - Current
Director of Operations
Midwest Center for Dentistry and Implants
09.2022 - 08.2024
Practice Manager
Dr. Kathryn Kennedy, DDS
04.2021 - 06.2022
Administrative Assistant
Niki Laskaris, D.D.S., LLC
11.2011 - 09.2020
Business Operations Manager
Family Dental Care of Oak Park
08.1999 - 11.2018
Certification - Financial Forensics And Fraud Investigation
Association of Certified Fraud Examiners
Direct Support Professional - Special Education
PremierCare Consulting
MBA in Business Administration -
Keller Graduate School of Management
Master of Science in Human Resources Management -
Keller Graduate School of Management
Bachelor of Science in Healthcare Administration Management -
DeVry University
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