DeAnne Rogers
Creola,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
DC Material Handler - Inbound
O'Reilly Auto Parts Distribution Center
03.2024 - Current
- Stocking parts in an efficient manner with an RF scanner
- Maintaining a clean and orderly work environment
- Receive product on assigned batches, stock product from vendors, store returns, warehouse transfer, UPS or other small package shipments.
- Properly place products in various types of storage locations.
- Research all discrepancies, confirm all corrections have been made, and close the batch which releases the product to inventory.
- Verified quantity and description of parts received by checking merchandise against packing list.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Receiving Team Member
Academy Sports + Outdoors
04.2023 - 03.2024
- Staged, down stacked and transported items pulled off trucks to facilitate immediate use.
- Tagged and prepared new merchandise for retail sales.
- Worked within retail environments to boost product awareness, meeting, and exceeding established sales goals.
- Efficiently performed retail merchandising, stocking and cleaning.
- Upheld proper visual merchandising standards on retail floor and windows.
Guest Advisor
Petco Animal Supplies Stores Inc.
02.2022 - 03.2023
- Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.
- Resolved guest complaints and followed up to confirm guest satisfaction with solution.
- Operated and proficiently navigated computer hardware and software applications and performed accurate data entry to optimize guest services.
- Processed adjustment vouchers, pay-outs and corrections and coordinated bank deposits and transactions.
- Trained new staff members in customer service techniques.
- Worked within retail environments to boost product awareness, meeting, and exceeding established sales goals.
- Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
- Developed and maintained positive relationships with guests for satisfaction.
Dispatcher
Coast-Line Cargo
07.2009 - 03.2023
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed dispatching, routing, and tracking of multiple fleet vehicles.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Scheduled and organized delivery routes.
- Scheduled deliveries and pickups according to customer needs.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Answered phone calls and responded to customer emails.
OS&D Clerk
Wilson Trucking
02.2005 - 07.2009
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Partnered with representatives from different carriers to arrange materials shipments.
- Conducted research to address shipping errors and packaging mistakes.
Skills
- Material handling
- Verbal and written communication
- Customer service
- Positive attitude
- Teamwork and collaboration
- Good housekeeping
Timeline
DC Material Handler - Inbound
O'Reilly Auto Parts Distribution Center
03.2024 - Current
Receiving Team Member
Academy Sports + Outdoors
04.2023 - 03.2024
Guest Advisor
Petco Animal Supplies Stores Inc.
02.2022 - 03.2023
Dispatcher
Coast-Line Cargo
07.2009 - 03.2023
OS&D Clerk
Wilson Trucking
02.2005 - 07.2009