Deanne Tisdel

Responsible for daily payment, posting and reconciliation to ensure accurate accounts receivable reporting. Additional duties include reviewing patients' case and insurance coverage information to inform patients out of pocket expense. Coordination of benefit's and denial management.

• Increased customer satisfaction ratings through prompt resolution of technical issues via phone, email, or onsite assistance.
• Identified areas for improvement through rigorous testing and analysis of existing systems.
• Created manuals and published guidelines for proper use of systems.

• Improved billing accuracy by diligently reviewing and verifying medical codes for patient procedures and diagnoses.
• Streamlined coding processes for increased efficiency, utilizing specialized software programs to enter, update, and maintain patient records.
• Enhanced revenue generation with timely submission of accurate insurance claims while adhering to regulations and guidelines.
• Promoted a collaborative work environment, regularly communicating with healthcare providers to obtain necessary documentation and clarify discrepancies.

• Optimized scheduling processes by implementing efficient time management techniques and prioritizing appointments.
• Reduced patient wait times by swiftly addressing scheduling conflicts and finding suitable alternatives.
• Boosted departmental productivity by streamlining communication between staff members and patients.
• Enhanced patient satisfaction with attentive customer service and thorough explanations of appointment procedures.

• Enhanced patient satisfaction by efficiently scheduling appointments and managing wait times.
• Reduced no-show rates by providing appointment reminders via phone, email, and text message.
• Streamlined the scheduling process for multiple departments, ensuring timely service for all patients.
• Collaborated with healthcare professionals to optimize patient flow and minimize delays in care delivery.

• Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
• Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.

• Enhanced patient satisfaction by providing exceptional customer service and addressing concerns promptly.
• Streamlined appointment scheduling processes for improved efficiency and reduced wait times.

• Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
• Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
• Managed daily room inventory to maximize occupancy rates and revenue generation.
• Implemented staff training programs, improving employee performance and team cohesion.