Deannna Merced
Newport News,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
General Manager
Hampton Inn By Hilton
10.2016 - 07.2018
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Hampton Inn By Hilton
05.2013 - 07.2015
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Front Office Manager
Hampton Inn Suites
05.2008 - 05.2013
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Executive Housekeeper
Hampton Inn Suites
10.1996 - 05.2008
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Streamlined weekly cleaning schedule for [Number] employees.
- Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
Teacher's Assistant
Manning Elementary
08.1993 - 06.1995
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
Education
No Degree - Fashion Merchandising
Art And Fashion Institute
Atlanta, GAAssociate of Arts - Marketing And Retail Technology
Halifax Community College
Weldon, NC05.1987
Timeline
General Manager
Hampton Inn By Hilton
10.2016 - 07.2018
General Manager
Hampton Inn By Hilton
05.2013 - 07.2015
Front Office Manager
Hampton Inn Suites
05.2008 - 05.2013
Executive Housekeeper
Hampton Inn Suites
10.1996 - 05.2008
Teacher's Assistant
Manning Elementary
08.1993 - 06.1995
No Degree - Fashion Merchandising
Art And Fashion Institute
Associate of Arts - Marketing And Retail Technology
Halifax Community College